Recensioner (300)

Helhetsomdöme
4,3
Antal per omdömesnivå
  • 76 % av omdömena har 5 stjärnor
  • 8 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 12 % av omdömena har 1 stjärnor
Redigerat 29 juni 2020

Thanks Mayank! We talked about the possibility of developing a patch to integrate income from BOLD MEMBERSHIPS with my Shopify store income. Great job!

nakedpastor
Kanada
Nästan 4 år användning av appen
1 maj 2020

Mayank did an amazing job helping me get the program up and running for my store, and made some visual tweaks to really help it stand out. Excellent work!

Trainz
USA
Nästan 4 år användning av appen
16 december 2019

The app is great, works perfectly for the memberships. The support team is even better, they're fast and thorough!

Jump Ship Training
USA
Nästan 4 år användning av appen
BOLD svarade 17 december 2019

Hi there; we're glad to hear you're enjoying our Memberships app to offer unique memberships to your customers! We pride ourselves in offering top-notch support, and are glad to hear that you were able to experience this. :-)

Please don't hesitate to reach out if you need anything else! We'd be happy to help again.

5 november 2020

Michelle from Bold customer service is absolutely fantastic. So patient with me as I had a lot of questions and issues to work through and we got them all solved rather quickly. Thanks Michelle!

Dana Linn Bailey
USA
Nästan 4 år användning av appen
BOLD svarade 6 november 2020

Thank you so much for your review! You happy to hear that Michelle was able to provide great customer service and resolve any issues you had. Please eel free to checkout our Help Center or reach back out if you have any other questions!

22 april 2020

I recentrly started using Bold memberships.

I have recieved excellent support and service from the bold team, Especially Aryan Sharma.

Rivero González
Mexiko
Nästan 4 år användning av appen
23 mars 2018

Great product. Although I had a little trouble re-installing myself when I updated the theme, the support team jumped right in and got it done in just a few hours for me for no charge. Seems rare you get that kind of support these days, especially without additional costs or anything!

The product runs smoothly, we have happy members, and are grateful for the team at Bold!

One Mind Dharma
USA
Mer än 3 år användning av appen
11 maj 2016

Upon my first reaction to this app, I found the installation process to be over my head. After asking the support team for help, some 20 emails later, we have everything set up and working properly. A great and easy way to manage recurring payments on shopify!

Recphilly
USA
Mer än 3 år användning av appen
17 april 2020

Love the app – it turns out there are some conflicts with page builders (specifically PageFly) which is a bummer, but Carter and Bhumi from the customer service department helped me figure out a workaround, and were extremely helpful and patient as we figured out a solution together. Their customer service is genuinely unparalleled – I'd rather have a workaround that isn't quite what I envisioned and have this level of customer service than use any other app.

Jen Wagner Co.
USA
Mer än 3 år användning av appen
4 januari 2018

I can't rate this app highly enough. The customer service was amazing! I was assisted by Bhumi, who was in constant contact with me throughout the whole process both by email and telephone. It took about a month to set up as what I wanted was slightly more complicated but Bold's response time, support and overall friendliness exceed all my expectations. A big thank you to Bhumi for your help and patience and to everyone at Bold :-) Highly recommended!

Gru Languages
Storbritannien
Mer än 3 år användning av appen
2 januari 2017

Bold has done a great job in assisting me in technical issues. They're very quick to respond (usually within in a couple of hours during their business hours) and quick to resolve an issue. I've reached out multiple times on different issues and they've always quickly responded. It took a bit longer than I would of hoped for on one technical issue, but the issue seemed to be pretty involved on their end, they ensured my store was still functional during that time, and ultimately the issue was completely resolved. Corey has been my main contact within Bold and he has done a wonderful job addressing my issues and concerns.

Invotek 2
USA
Mer än 3 år användning av appen