Recensioner (300)

Helhetsomdöme
4,3
Antal per omdömesnivå
  • 76 % av omdömena har 5 stjärnor
  • 8 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 12 % av omdömena har 1 stjärnor
20 december 2019

Kelsey was super helpful in allowing me to troubleshoot my access! The only thing that would make this app better would be to have an integration with my email system, so I don't have to export each member individually.

JDEducational
USA
8 dagar användning av appen
BOLD svarade 23 december 2019

Hi there! We appreciate the review, and the feedback! I'll be sure to pass that along to our team. We're always looking for ways to improve our apps. We're happy to hear that ...

25 juni 2017

Forget this application. After 6 days of struggle (I even had to uninstall MailChimp due to conflicts), and after receiving 22 emails from 6 different guys (Chris, Corey and Brendin did not even know what Alan, Mohammad and Bhumi were doing on the same ticket - unbelievable), I finally uninstalled the application.

Marcorosignoli
USA
5 dagar användning av appen
1 februari 2022

Customer service has been non-responsive. Live chat seems to rarely be an option. The app just doesn't seem to work. They set it up, and didn't provide with confirmation that it was completed (even though they said they would). However, I DO see where they installed the liquid. I go through their guides step by step. I sent myself a free membership as a test. I simply got an email where it says I ...

Small Business Shopping Expo
USA
8 dagar användning av appen
BOLD svarade 4 februari 2022

Thank you for your honest feedback. We are sorry to hear about the less than satisfactory support you have received. We do take this feedback very seriously, as providing the ...

21 oktober 2017

Call center can not start a new membership. Not workable for us.

Native American Coffee Com
USA
3 dagar användning av appen
Redigerat 12 oktober 2016

I booked a section for phone help. It past 30 minutes, and no one called and no update either.

After several phone and email attemp to them, another agent called in about 1 hr later. It turns out the original agent had an urgent and left the office early.

I am happy with the fix but still think a good support team should do better. As matter of fact, Shopify's support is alway great.

The app ...

Sure Grip Shaving Razor
USA
3 dagar användning av appen
2 januari 2018

I'm sure this is a wonderful app and the promise is enticing. I will warn you about this. If you do NOT have a full-time web developer, forget this app. This app requires you to modify your basic Shopify store code. (Yes, I realize that's unbelievable, but it's true.) You sure as heck better know what you are doing if you're going to modify the code.

That means...who is responsible for the app - ...

Alexander Art Supplies
USA
2 dagar användning av appen
31 oktober 2017

Hard to believe this app has great ratings. The integration process is horrible! The support is horrible! Instructions on how to do things, you guessed it... horrible!

Absoluteprotectionsecurity
USA
Ungefär 19 timmar användning av appen
22 september 2016

Great customer service from Corey - very fast responses. This app would be great for the basic membership type service, however we needed something more robust and customizable.

It was lacking key features that we needed like the ability to customize the membership start and end dates, customize on an individual member level what they can see or can't see, no way to delay the capture of payment, ...

Outfitter Protection Services
USA
Ungefär 22 timmar användning av appen
23 juli 2017

I'm a developer and tried to get this working and it's still broken.. I also had another developer look into it and he can't get get it working right either. It looks like they set this up so you have to hire them to do it...

Apptivity Marketplace
USA
Ungefär 17 timmar användning av appen
6 januari 2017

It does not work! Completely nonsense! Definitely a crap! It's just ridiculous ...

Freeshippingwo
Sverige
Ungefär en timme användning av appen