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Fast and responsive. Awesome Customer Service.
Fantastic customer support from Guri, Scott S and the whole team! The app is very comprehensive and has tools in place to deal with all aspects of running a membership site. Support is brilliant!
The app is really useful and their customer service is really great. Will solve your problem immediately.
Nothing more to say than AWESOME. The app is great and the support is very fast and cool (Cody was really cool and helpful. He even speaks French ahah).
I truly recommend this app!
They have excellent customer service. Every time I've entered a chat looking for assistance with getting code set up, they have been very informative and assure it gets taken care of.
Thanks for your kind review. We're so glad to hear of the great experience you've had with our support team. We are always happy to help our merchants when facing any roadblocks. Thanks for choosing Bold!
Hi,
I am a very cautious person where I always need to know as much as I can prior to loading any apps. This one was no different so during 2016 and into 2017 I communicated with their support. I have to admit they were quick to respond, professional and honest (no exaggerations) as to the features of their program.
In the beginning of May 2017 I knew this would be perfect for my company so I downloaded and had Bold insert all the required code. It took about a week for them to schedule this into their workflow and the changes they made were seamless without any problems to my existing environment.
It took me a 2-3 days to get a feel of how everything works and to test the financial side of the process. I am extremely pleased with the tight integration with Shopify & Stripe and my Members have not had any problems purchasing memberships.
This is a fantastic application and would recommend it to anyone looking for a a Membership/Subscription tool.
Don Smeth
KutiSkin Corporation (https://www.kutiskin.com)
Could not have asked for better service. Carter from Customer Support immediately helped me upon request, figured out the issue I was having, and gave me the solution. I highly recommend.
Great service and support from Bold. Well done as usual. I had some issues getting it all set up, but Bold support Samantha helped me quickly and professionally.
Chintan Trikha helped me out a lot when it came to bold membership tagging. He was very patient and helped me figure out exactly what i needed to know! Very helpful
Hi there, thanks so much for taking the time to leave us a review. We're so glad to hear that Chintan was able to help you out with the Memberships tagging feature - please don't hesitate to reach out if you have any other questions!
Also, best of luck with the launch of your store!
Buena solución y soporte (generalmente rápido). En algún caso me han hecho alguna pequeña personalización para mi proyecto concreto.
Hola! muchas gracias por la revision. Estamos muy contentos de sber que pudimos ayudar a resolver el problema. Nos gusta mucho saer que los comerciantes pueden adaptar nuestras palicaciones a sus necesidades. Si tienes alguna duda o comentarios no dudes en hacernos saber