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I was in an extreme hurry to get the BOLD membership App running on my Shopify store, therefore I contacted the support team 3 times in 24h and they all were extremely kind and made it possible to launch my webpage with the membership I wanted in time!
Thank you for taking the time to leave a review. We're so glad you were able to launch your membership as planned!
Irfan is the best rep at Bold, if you’re lucky enough to get him, no one else helped for weeks — Irfan fixed 6,700 product errors in less than 24 hours.
Irfan is amazing! Thank you Bold.
We are so glad to hear that Irfan was able to help you so effectively! We will be sure to pass along your kind words to him. Thank you for your feedback!
It took quite a while for the app to connect properly, and it was a long process, but thanks to the entire BOLD team, we were able to start a great service. Thank you very much for your dedicated support in resolving the errors over a long period! We've only just started using it, but we wanted to express our gratitude by leaving this review. Please let us share how things are going, including the results, in a month. Thank you, and we look forward to working with you in the future.
We are so happy to read your kind review. Thank you so much for writing in and sharing your experience. Our support team is always happy to help. We look forward to working with you in the future as well!
I have not implemented the membership offering yet, but I did get everything set up tonight with Brysen. He went above and beyond what my expectations were to make sure that not only things looked how I wanted but were in the proper places also. He was kind and patient with me and I couldn't be more grateful!
Thanks for the great review! I'm glad that I was able to help during our conversation earlier.
Awesome customer service! I've never seen more helpful people than here.
Thanks so much for your kind words! Our support team will be thrilled to hear your review. We are always here to help! Cheers!
It's a great app to help simplify business and earn more capital.
Thanks so much for your kind review! We are so glad to hear that Bold Memberships is helping you earn more. This just makes our day!
Esha was very helpful and escalated my issue so that Tier 2 could resolve it.
Thanks so much for your positive review and thanks for choosing Bold. We are so glad to be able to help!
Great Support
Thanks for the great review! We are glad to hear that our support team was able to assist with your inquiries. Thanks for choosing Bold!
I have some questions regarding the necessity to upgrading our plan and talked to Samantha. She is so nice and helps a lot with my amateur questions (our programmer quit and I basically have no clue). Keep the nice and hard work!
Naman was very helpful with my issues! I wish there were a few more bells and whistles on the app, but overall it gets the job done and the customer service is good.