รีวิว (298)
จำกัดการแสดงผล
-
ตามคะแนน
It is plain and simple, Bold's customer support is very impressive. Since installing the app myself two weeks ago, they have answered two separate questions I had quickly and thoroughly.
GREAT PRODUCT, GREAT SERVICE!
They contacted me really quicly I have worked before with bold and Im always happy with them. This app is very recommended and they installed it really quick!
Thanks so much for the review! I'm glad to hear that we've been able to help with the installation. Please make sure to let us know if you have any more questions or concerns. We will always do our best to answer all questions and resolve any issues you run into.
So far I've had a good experience with this app. I love that I can hide/show pages to certain members and non-members, there's not a lot of apps I've found that do that surprisingly.
Also, big thanks goes to Guri for helping me in the live chat when I couldn't figure out the best solution for what I was trying to do. He helped out tremendously so THANK YOU! :)
We're really happy to hear that you've been enjoying the features of our app so far! Showing and hiding pages to members/non-members is definitely a great feature.
Live chat is an excellent way to get a quick response to general questions! We're really glad to hear that you were able to get such great help from our superstar Guri. :-)
Please let us know if you have any other questions or comments about our apps; we'd love to help!
Really good app so far! The customer service is amazing. I had a LOT of questions and they helped me through everything. They walked me through all my questions, and even added some coding to a part of my store I was having problems with. I also use the member pricing app, and they helped me to connect the two and always responded the same day and were super nice to help me with everything I needed.
The customer service was AWESOME!!! Thank You So Much, Bhumi (service rep)!!!
Great customer service and fixed my issues quickly.
App functionality is really great and met my requirements,
Thank you for the review! We are so happy that we able to help, thank you for choosing Bold!
Awesome! Customer support! They are helping me use this app on my webstore
After working out some bugs and kinks with the app conflicting with my theme, everything seems to be working great now. I have been in contact with Chris and he was able to get everything done that we asked. He was quick and responsive to emails and went above and beyond. Would definitely recommend this app for your store!
*edit - As we try to do more with this app, we are finding more and more bugs and running into more issues. Support is good at telling me "the devs are aware and are working on this issue" but doesn't go much further than that.
App is buggy.. any time you add new products to your store the customer tags reset/disappear and all the customers get locked out of their accounts. Very frustrating and took a long time to figure out why.. we lost several customers over the years and they offered no solutions so we had to find alternative options.
Upon my first reaction to this app, I found the installation process to be over my head. After asking the support team for help, some 20 emails later, we have everything set up and working properly. A great and easy way to manage recurring payments on shopify!