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Every time I contact Bold, I get almost immediate response via email and of course immediate response via chat. GURI assisted me multiple times with this app and Customer Pricing App. GURI is quick and knows what he is doing... Thanks
Kaiser helped me solving set-up issues and been very friendly and helpful to me. Good customer service and beginner-friendly.
I had a few growing pains with this app, but every time either the issue gets resolved or I at least get a speedy response. Most recent time Rifat helped me understand i was using the wrong widget.....easy fix!
Tim has a been a rock star working to turn this on. We are moments from going live and it looks like this is going to work perfectly with our business plan. I cannot say enough about the customer support at BOLD. They are amazing and rational human beings to work with in setting up and running your store.
Not only is the app very simple to use but the support is amazing. Guri was very helpful, polite and timely. He resolved my issue very quickly. Thank you Bold Team and thank you Guri.
Support team is great. Amazing service, works awesome! Love this so much :)
Priyanka was very helpful and patient through my very specific requests. One request required help from the custom apps team and Priyanka got a ticket created. For the other item, Priyanka was able to quickly get an answer and provided instructions on how to implement the solution. Thanks!
Hi there - thanks so much for taking the time to leave us a review! We're so happy to hear that Priyanka was able to answer your questions and get the issue properly escalated so that our team of product experts could get things sorted for you ASAP.
Please don't hesitate to reach out if you need anything else!
We installed the Recurring Memberships app for our non-profit website to manage our memberships. The Bold Apps team was extremely helpful, attentive, and fast with installation assistance as well as email correspondence. Using the app so far seems to be user friendly and has the ability to fit our needs!
Totally recomend thos app, very fast support which is the most thing i value, overall excellent service!
We have been changing our focus from straight retail to a membership-based company. Recurring memberships hit the mark when it came to ease of use and also integration with wholesale pricing. I have found you can always trust bold apps to help your business achieve success with a Shopify store.