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I used this app to make a membership business model on my page. I had a ton of customization requests and the support team happily helped me on everything I needed to get done. This involved getting a button made or removing certain options I didn't need. Getting set up did take a bit more work than other apps, but the support team and especially Guri and Brysen, did a great job on making sure I got all set up and ready to go even through many back and forth requests. Very good app and support team.
Hi there! Thank you so much for the review. We're glad our team could lend a hand with the styling requests you had. Guri and Brysen are top notch agents and we always know customers are in good hands with them around :)
We genuinely appreciate your feedback and hope to hear from you in the future!
It works, but only on the most basic levels. So many things you can't change. Customization is basically non existent. If you want a little bit of modification off the extremely basic package, then you should use some other app. Here is just one example. We would like to have the name of our new customer in our confirmation email sent to us- the merchant, when someone signs up for a membership. The confirmation email reads- "Good news, someone subscribed. Feeling the love, a new member just signed up." Instead of being cute, we would prefer the email provide information. But that is just a small thing. Dates, discounts, other changes are non existent. So if super basic works for you, then this app is probably ok, but if you want it to really work for your business, try something else.
Hi there - thanks for your feedback, it's much appreciated!
We'd love to discuss this a little further if you're open to it! We're always looking to improve our apps, and make sure they work for our users as best they can.
I see that you currently have a ticket open, so if possible please let us know if there's a best way for us to reach out to you, and we'll be more than happy to do all that we can to help! Thanks again.
Terrible app, generates a lot of problems with customers that they make a PayPal claim and after many cases, your paypal account finishes banned.
I would definitely recommend this app. I'm in the process of setting up a craft newsletter to be delivered on a membership basis. The Support team was wonderful in helping to set up the store, and very responsive. Easy to add plans into my store pages. This app was critical in helping to get everything up an going!
I think the app is very useful for our small business requirement and the team installing the app for us, really helps a lot. It makes easier for us to use the app. I would recommend this app to others.
Great membership app and amazing customer service! Setting it up has been very easy thanks to their team.
Customer service on Bold was great. This app has good features and in time could be perfected.
Fantastic app. Easy to use but so powerful with a great price. Exactly what I was looking for. Bold commerce apps are all great. Nice customer service :) very fast support.
So far, I am loving this app! I am using it for collecting donations actually. I feel this app fits my needs better than any other donation app. It has a very professional look and feel and the support team at Bold has been there every step of the way.
Thanks for such a great app!
While the app ultimately did not work out for the system we were trying to build - a digital magazine that delivers issues to paid members seamlessly - the customer service (Bhumi specifically) was absolutely amazing. We worked with them for about two weeks. They did code updates, walked us through explaining what was happening, and more. The company has solid apps that work for various business types, and amazing customer service. We tried to make it work for us, but had to move on, but still really appreciated their effort.