Bold Memberships , 296 則評價

I was in an extreme hurry to get the BOLD membership App running on my Shopify store, therefore I contacted the support team 3 times in 24h and they all were extremely kind and made it possible to launch my webpage with the membership I wanted in time!

We've had this app installed since 2020 and have generated over 6-figures in membership fees. Grateful for this app and all the support we've received from Bold. Note - we did have several issues with this app when we switched over to another theme that required a lot of back and forth to get the functionality right. Thankfully that is all behind us.

Irfan is the best rep at Bold, if you’re lucky enough to get him, no one else helped for weeks — Irfan fixed 6,700 product errors in less than 24 hours.

Irfan is amazing! Thank you Bold.

Their customer service is really bad. They sent an email instructing me to reply back to the email after I completed a step. I then receive an email chastising me for sending them an email.

Awesome customer service! I've never seen more helpful people than here.

I have not implemented the membership offering yet, but I did get everything set up tonight with Brysen. He went above and beyond what my expectations were to make sure that not only things looked how I wanted but were in the proper places also. He was kind and patient with me and I couldn't be more grateful!

It took quite a while for the app to connect properly, and it was a long process, but thanks to the entire BOLD team, we were able to start a great service. Thank you very much for your dedicated support in resolving the errors over a long period! We've only just started using it, but we wanted to express our gratitude by leaving this review. Please let us share how things are going, including the results, in a month. Thank you, and we look forward to working with you in the future.

The customer service team and team of specialists supporting us while running the app absolutely deserve a 5-star rating.

The app itself is really good but has a few areas, which we hope will still be improved. For example: 1) it is possible to sign-up for membership twice with the same email-address 2) it is not possible to specify exactly at what time member exclusive products will go live in the shop. 3) the app does not allow for the use of vouchers for members.

Great Support

It's a great app to help simplify business and earn more capital.