BOLD Memberships

Priyanka was a huge help with clarifying some styling conflicts. Best tech support from a Shopify App Ive ever had.

Your app is tough to understand. I've makes some tests and nothing works. And I don't talk about the installation. Dude, we are not coders or experts. Make your app more simple. I will not use it anymore.

I've had some real problems getting the welcome emails to go out to new members but have just spoken to Pratiba on chat and she was so helpful! If they can get this sorted I would highly recommend the app.

HORRIBLE, never worked! This is app couldn't even download. It's been a nightmare

I'm giving this a one star review because their customer service is non-existent. Completely unprofessional. Don't bother signing up for a time slot either, they won't call. Disappointing app for the most part too. The widget is very ugly when it's on your website. Also, when they installed their code, they broke my website. I had to go back to an older theme to get it fixed. Somehow they made it so my add to cart buttons wouldn't work. I really don't recommend this app at all. There are much better ones out there that don't require any special coding.

I haven’t received any help what so ever although have been trying to contact somebody for the last 3 days. Will gladly change this if someone gets back to me.

Kelsey was super helpful in allowing me to troubleshoot my access! The only thing that would make this app better would be to have an integration with my email system, so I don't have to export each member individually.

Forget this application. After 6 days of struggle (I even had to uninstall MailChimp due to conflicts), and after receiving 22 emails from 6 different guys (Chris, Corey and Brendin did not even know what Alan, Mohammad and Bhumi were doing on the same ticket - unbelievable), I finally uninstalled the application.

Customer service has been non-responsive. Live chat seems to rarely be an option. The app just doesn't seem to work. They set it up, and didn't provide with confirmation that it was completed (even though they said they would). However, I DO see where they installed the liquid. I go through their guides step by step. I sent myself a free membership as a test. I simply got an email where it says I have a free membership. NO other details. There is no place for me to update the wording. Even though I have a free membership, it doesn't recognize it and it's prompting me to pay. Nothing is working. Anyone can access the products. I have reached out several times with no response. I just need to find another app.

Call center can not start a new membership. Not workable for us.