Memberships & Loyalty Rewards

I decided to utilize this for my Shopify store to add a membership area and had a few questions after set up (which was really easy). I contacted support by chat and Priyanka and Bhumi were amazing at helping. What started as one question turned into a half dozen from me and they offered assistance with each one without hesitation and in a way that was really easy for me to understand. My only wish for the app would be that we were able to create different thank you / success of registration pages for each plan....but I'm sure that may be something that expands upon in the future. (wink wink development team). So happy I decided on this one after much research.

UPDATE: I had to contact chat again the following day and was connected to Naman who was amazing as well! I was given excellent and clear instructions on how to do something that was a bit 'out of the ordinary'. I can't say enough good stuff about their customer service team!!

I noticed some styling bugs and decided to reach out to Bold via live chat. Never do that. You’ll get a bot to tell you to hold on. You’ll wait forever and the bot will return and ask you to hold on again. After the bot I decided email bold. They then sent me the same instructions I used to install and build out the app. I’m yet to reach anyone willing to address my problem and will most likely have to hire a freelancer to work on these bugs for me, which seems unfair considering I’m being charged for a service that wouldn’t work otherwise.

Nice customer service :) very fast support.

Great customer service!!!

I have not implemented the membership offering yet, but I did get everything set up tonight with Brysen. He went above and beyond what my expectations were to make sure that not only things looked how I wanted but were in the proper places also. He was kind and patient with me and I couldn't be more grateful!