Sure Grip Shaving Razor
I booked a section for phone help. It past 30 minutes, and no one called and no update either.
After several phone and email attemp to them, another agent called in about 1 hr later. It turns out the original agent had an urgent and left the office early.
I am happy with the fix but still think a good support team should do better. As matter of fact, Shopify's support is alway great.
The app looks good though.
The app is well put together but could use a few upgrades which I'm sure the bold team will be working on. So far it seems like it will do what I need it to and I look forward to updating my review after bold continues to update the app and I get more use out of it.
I can't say enough nice things about the bold customer service team. They are very quick to respond and helpful.
Customer service on Bold was great. This app has good features and in time could be perfected.
This app is a very useful solution - imagine having your membership system literally run itself, no need to worry about payments or, if you are delivering online goods, about enabling access to content for members online. And any involvement on your part is made simple via the app interface which allows you to manage your memberships in a clean, clear interface.
The level of automation offered by this app means that some coding is required - and stuff can go wrong at this stage - but the support team are very helpful, in my case Marty and Corey were on the case and got things resolved within the time promised.
A great app to use if you are prepared to wait maybe two or three days setup time to iron out the code - but after that, your membership system is ready to run day-to-day without any intervention or management.
So far the app has been working very nicely in more store.
I am using this app for a week. It has been installed by Bold App developers just fine. We had some issues after the installation but the team was very eager to solve the problems. I love this app because it is the only recurring application that is able to work with Paypal ( without need for Braintree account or Stripe). The idea behind the Recurring Membership application is great. The only issue you may find is that when a member unsubscribe from the membership, app automatically bans the member's access to membership area without considering the membership period. But I am sure the developer team will solve that issue too as the app is in beta test. Thanks to Corey and Marty for their help!