Bold Memberships , 296 reviews

Overall rating
4.4
Counts per rating level
  • 76% of ratings are 5 stars
    226
  • 8% of ratings are 4 stars
    24
  • 2% of ratings are 3 stars
    6
  • 1% of ratings are 2 stars
    4
  • 12% of ratings are 1 stars
    36
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to create a customizable membership model, effectively manage memberships, and integrate smoothly with Shopify, Stripe, and PayPal. Many find it user-friendly and easy to set up, leading to increased revenue and simplified operations. The customer service team is frequently praised for their exceptional support. The app has proven successful in various business models, including VIP programs and digital magazines, enhancing customer retention and sales.

February 10, 2016

The app is well put together but could use a few upgrades which I'm sure the bold team will be working on. So far it seems like it will do what I need it to and I look forward to updating my review after bold continues to update the app and I get more use out of it.

I can't say enough nice things about the bold customer service team. They are very quick to respond and helpful.

Kicky Wiggles
United States
25 days using the app
June 11, 2018

I've had some real problems getting the welcome emails to go out to new members but have just spoken to Pratiba on chat and she was so helpful! If they can get this sorted I would highly recommend the app.

Tony Bish Wines
New Zealand
14 days using the app
December 20, 2019

Kelsey was super helpful in allowing me to troubleshoot my access! The only thing that would make this app better would be to have an integration with my email system, so I don't have to export each member individually.

JDEducational
United States
8 days using the app
BOLD replied December 23, 2019

Hi there! We appreciate the review, and the feedback! I'll be sure to pass that along to our team. We're always looking for ways to improve our apps. We're happy to hear that Kelsey was able to help you out with troubleshooting! Don't hesitate to reach out if we can do anything else for you. :-)

Edited October 12, 2016

I booked a section for phone help. It past 30 minutes, and no one called and no update either.

After several phone and email attemp to them, another agent called in about 1 hr later. It turns out the original agent had an urgent and left the office early.

I am happy with the fix but still think a good support team should do better. As matter of fact, Shopify's support is alway great.

The app looks good though.

Sure Grip Shaving Razor
United States
3 days using the app
1 3
1 3