Bold Memberships , 284 reviews

Overall rating
Counts per rating level
  • 76% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 13% of ratings are 1 stars
March 22, 2023

I'll be honest - I have experienced a few technical issues with the Bold apps (about 5 issues over the period of 3 years - not bad). But at the end of the day they do exactly what I need for my business and I have not found a better option.

WHAT SAVES THE DAY IS THIS: The customer service and the live chat are tremendous. They are extremely helpful, quick, knowledgeable, and have helped clear up my issues every single time. They are also very pleasant to speak with even though sometimes I'm sure I have been less than pleasant myself.

Highly recommend, especially due to the great customer service.

Nathanael Morton
United States
Time spent using app: About 3 years
BOLD replied March 23, 2023

Thank you so much for your kind review. This really made our day! It is exactly what we strive for. Our team is always here to help with anything you need, whether it's setup help, or a bump in the road, we are always happy to help! Our mission is your success. Thanks for choosing Bold!

Edited January 24, 2023

They have excellent customer service. Every time I've entered a chat looking for assistance with getting code set up, they have been very informative and assure it gets taken care of.

Next Jump Outfitters
United States
Time spent using app: 7 days
BOLD replied January 25, 2023

Thanks for your kind review. We're so glad to hear of the great experience you've had with our support team. We are always happy to help our merchants when facing any roadblocks. Thanks for choosing Bold!

November 2, 2021

Jusqu'à date c'est vraiment une application sympa!
Je l'aime bien et le service a été rapide quand j'ai eu besoin.

Full fibre artistique
Time spent using app: 9 months
BOLD replied November 10, 2021

Thank you for your kind review! We are so happy you chose Bold!

August 28, 2021

Although I was worried about my English, I managed to publish my plan.
Esha was always polite and quick to respond to my questions.
How reassuring it must have been.
Thanks, Esha, I appreciate it.

Jazz Materia Shop
Time spent using app: 14 days
BOLD replied August 30, 2021

Appreciate the review! Kudos have been passed along to Esha. Thanks for choosing Bold.

August 22, 2021

This App is excellent. Take the time (30 minutes) to get familiar with it and it will exceed your expectations. Also, if you are hung up on anything, work with Bold Support through their online chat. They are very responsive and helpful.

Pursuit Strength
United States
Time spent using app: 11 days
BOLD replied August 23, 2021

Thank you for your kind review. We are so happy that you are enjoying the app, we are always here to support in anyway we can!

August 10, 2021

So far so good! Installation was extremely fast and I can't wait to dig in and utilize the functions.

The FormYouLa LLC
United States
Time spent using app: About 2 hours
BOLD replied August 13, 2021

Thank you for the review! We are excited for you to start using the app. Thank you for choosing Bold.

July 26, 2021

The ease!! I had an issue this afternoon, reached out and within a min someone was available to help. It was user error lol, but Kristopher was kind, patient and super helpful. Thanks Kristopher for making this easy!

To Every Mom
United States
Time spent using app: 10 months
BOLD replied July 27, 2021

Thank you so much for the kind review! We're so happy that Kristopher was there to assist you. Thank you for choosing Bold.

June 28, 2021

Bold Memberships does all that we want it to and more! Hamza and Esha were able to troubleshoot any issues we had with the set up. We are up and running now after their great work. Would recommend!

The Tool Locker
United States
Time spent using app: About 2 months
BOLD replied June 29, 2021

Thank you for your review. We are so happy that Hamza and Esha were there to help you with your issues. Super excited that you are up and running, thank you for your recommendation!

June 24, 2021

Great app, Hamza does a great job with the support too. At first it's challenging to set up, but once it's running, it's great. My only ask is: Could improve the widget design.

NATPURE Clinical Skin Care
United States
Time spent using app: 11 months
BOLD replied June 24, 2021

Thank you kindly for the review and for the feedback. We are so happy that Hamza was there to support you with the app. Thanks for choosing Bold!

June 23, 2021

Customer service is amazing and has been great at answering my questions. They have been a great help to getting my backend set up!

Creative Change Connect
United States
Time spent using app: 6 months
BOLD replied June 24, 2021

Thank you for the review! We're always happy to help.