Casa Subscriptions App
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The app had some issues but as soon as I contacted the support team, they were more than ready to help me out and fix the issue asap. Big ups to Casa!
We are on the free plan but pay the $3 for "Priority support and unlimited email". This was after our 14-day trial. Sometime around early November, the app no longer displays subscription discounts on the cart or at checkout. Support, while responsive, says: "Let me connect with my team and provide you with an update." This was 6 days ago.
I understand that you're having problems with the discount. There was a message from Shopify about the discounts needing to be fixed for your store. Not because of our app, and I requested times to give us time till Monday due to the festive season.
I also contacted you on your live chat of the store, requesting the same. I would appreciate it if you let us look at what's been causing the problem with your store; waiting to hear from you.
I've messaged you again to let me have a look.
Update: I see that you've moved to another app, and you're still facing the same discount problem because it's NOT AN APP'S problem, as I told you earlier. It's concerning your store needing an option to set up discounts properly.
I still request you to let me look and see what's happening. I've been trying to contact you but have had no luck.
Regards
I was having some trouble setting up a subscription service for my online store (completely user error). I jumped on the support chat and was taken care of right away. The tech was very helpful and I would absolutely recommend giving Casa subscriptions a try first.
So far so good - I received a message from Shubhankar when I installed. I ran into a little hiccup which was a mistake on my part. He helped me within a matter of minutes. It was very easy to install - thankyou :)
I just installed this app today on my shopify website. I have run a few test orders and cancellations, everything went smoothly. It was easy to install and user friendly.
Great services. They have provided me great services and helps though the customer services. The subscriptions services also helps our stores alot.
Bobby with Tech Support was professional, kind and really helpful. Give him a raise. I will look for him again when i need assistance.
I highly recommend this app, customer support team respond very quickly, extremely helpful, great app especially how it's free of charge, I've used this app in 2 of my clients store's and will continue to do so, thank you!
Excellent, efficient customer service! I'm so impressed with the chat. I spoke with Casa, who was able to quickly solve my issue. Great app, even better customer service!
Customer support very helpfully assisted the set up of my first subscription.