Casa Subscriptions App
Avis (174)
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I am looking to replace Recharge and installed Casa Subscriptions. I was not able to get it to work and was not impressed by support - my issue was reported to development - but not fixed within timeframes promised. Nor did they communicate with me to let me know that they had an issue.
Regardless of how good this app is - support is critical in the selection of any app.
Note that I have moved to Seal Subscriptions and am live on this app.
When a customer came, we needed proper payment information. So, we built a complete system to manually migrate by creating contracts.
We should have informed you that we're working in the background, but I have been trying to contact you since that day.
I request you to re consider and make this right, and you'll have the migration done in a couple of hours, let alone days. We have migrated several customers from REcharge without any problem at all.
I LOVE THE SUPPORT ON THIS APP!! they were very patient guided me through an online call and explained everything i needed to know as far as navigating the app. after the call i literally had zero questions and was able to jump right in!!
Just installed, looks great and the customer service (Purvi) was on point. Really helpful and kind. thanks.
Bobby was amazing in helping me get this app set up. I am really excited to start using this subscription app. Thank you Bobby!!
Excellent, efficient customer service! I'm so impressed with the chat. I spoke with Bobby, who was able to quickly solve my issue. Great app, even better customer service!
The support is amazing, and super quick and helpful. As soon as I installed the app Bobby and Sam helped to install and test the app in my store. They also put a ticket to create a new feature for the subscription plan
I am setting up a new store and wasn't sure about how exactly it will work with my suppliers. My question got answered swiftly and I am happy to use Casa Subscriptions on my store.
Thanks for the great support and giving proper guidance by Bobby from casa ..
He helped me to setup in my store. I really appreciate his services. Again thanks for always being there.
Found this app today and I reached out to support Bobby, who where on the chat very fast. He came on right away and made sure that the app was doing what I need. I highly recommend this is the app to try out!!
Purvi- was very patient and knowledgeable of the app. She spent close to an hour helping us solve our problem. We are excited to launch or new subscription product and couldn't have done it without Purvi. Thanks again for your awesome customer service.