Overall rating Based on 1422 reviews
The Grow Network Shop
I have tried literally every Shopify subscription app and Bold is the only one that offers the features and functions remotely close to what I need. I had a little trouble getting it set up at first but Abhi with their support team was amazing and patient while taking the time to thoroughly understand and help resolve my issue.
Forum Health Store
Just getting started today and ran into some difficulties (user error on my end). I was able to jump on live chat and Sukh had me up and running in no time. It is very important to me to have quick response time and after waiting only a few minutes in the live chat queue, I was able to get multiple questions answered. Thanks again Sukh.
Olivia's Bow Club
We switched to this app after moving from WooCommerce to Shopify, and it 100% changed our business for the better. Gone are the days of total confusion and SO MUCH WORK in woo subscriptions - Bold Recurring Orders is AMAZING for both US and our customers!!!! I have worked with many of the employees here, from dealing with the major & lengthy process of migrating from WooCommerce, to little glitches and additional customizations, etc, and they have all been incredible and go above and beyond every time. Thank you Bold for all of your help for being such amazing people!
I do not have the app up and running just yet but the experience getting assistance from Priyanka running test purchases for subscriptions was a great help! Excited to get this app running for our customers!
I just switched to Bold subscriptions for another app. For me there have been two key differences. One is the easy option to enable a required Terms and Conditions checkbox on checkout. Yes, you can code this in but it can be tricky to figure it out when you are redirecting to a subscription cart. Having a toggle option in the settings is so much easier.
The second difference is chat support. We had a small issue with the install where our theme code didn't line up with their tutorial. We were able to msg with Laurel through their chat feature then she connected us on to Taylor who took a look at our code and helped us right away. This is way better than a back and forth email chain with lots of different people answering the 'support' email box.
The app has lots of features we won't be using right away, for custom boxes etc. but its good to know we have options to expand/grow,
This app is great! It has been easy to set up and any time I had questions I used the live chat feature. Mayank helped me and was extremely responsive and helpful!
The Farmhouse Movement Mercantile
Taylor was very quick and effecient. We have been satisfied with the Bold app so far and look forward to using it again.
The Oatball Company
I've been using the app now for a few months and it seems to do what I need it to do, but not always intuitively. Chat is very helpful, especially Priyanka. Email correspondence is a little more lengthy.
I had some issues with my website and Abhi was very helpful.
Thank you so much for the excellent service!
Clean Kiss Lifestyle
Kelsey helped me to solve a refund issue I was having and she was quick and efficient to get to the root of the problem. I am glad I initiated a chat and saved myself a lot of time with her help