Excellent customer service! I like the app and the options it gives us. Our customers are happy as well
Great app and great customer service. Easiest way to handle something as complicated as subscriptions.
Aside from being the highest ranked subscription app, it's always a question if it works. This one does. We were able to easily setup products to be on repeat order. The ability to customise repeat subscriptions is both simple and comprehensive. Then we encountered a small issue with the category page. Support leapt to action and found a simple solution. Recommend the app and support.
App works great. Excellent customer support. Priyanka on chat support was very helpful. Thank you.
App works as advertised and is well thought out. Also very good and quick customer support from Priyanka
Had some issues getting set up. I'm not a tech guy at all. Daniel helped me get rolling and setup with this. Awesome service!
Loving using the Bold Subscription app - it's helped boost our LTV on our site and our quarterly revenue growth is awesome.
Huge shout out to Daniel for helping with the NEW live chat coding support on a "buy it now" bug fix, we had our theme modified and the fix pushed live in under an hour from talking to him about it - blown away by that!
Nice temporary app for new business based on box subscriptions.
4 stars because it's really expensive for Build-a-Box app and it's missing some features. For example, "One Time Purchase" Build-a-Box (without susbcritpion). This feature will be nice for business like ours cause we could offer to customers "One Time Purchase" at a higher price and Subscriptions at a lower price to increase retention and subscriptions (customer retention -> money ) !
But in general good tool for new business :)
Special attention for Cody, a good after-sales guy.
Bold subscriptions lack so many features that it isn't funny. They do not pass the correct value of a sale through to Google or Facebook. You have to spend thousands to make the app work correctly and you can't even add tracking for ShareASale or Commission Junction without hiring a coder. Their only suggestion is that you use another affiliate program that is a self-service option and would be a joke compared to using a real affiliate program. We tried to explain that we have thousands of affiliates and they only suggest that we move them all to Refersion which makes no sense and would be against the terms of ShareASale as well as CJ.
Bold is an easy app to use and make changes to customers subscriptions. Customer service representative Cody was so helpful and responsive to my questions! This is a great app for any business looking for recurring orders for customers.