Overall rating Based on 1422 reviews
Rabbit Hole Hay
Bold has done it again. This app is great. Easy to use. All the features we needed and great, great customer support. They are on it!
I've had two experiences with your support team - both equally timely and efficient. One of the products we KNOW moms use everyday are diapers and wipes. We wanted to provide a diaper and wipes auto shipment product and make it available to our Mommy Market Members. This is a recurring product - hence the need for Bold Apps Recurring Orders App. Initially I attempted to install the App myself. I got to a certain point and no longer felt comfortable. I then took advantage of the Bold Apps offer to install the application for me. Thank you for that! The support team quickly installed the app for me and even styled it to match our site as best they could. This product has over 100 variables. After some testing, I was not able to get the product to work correctly and pull in the product price information for the variable that the user chose. After reaching out to the Bold Apps support team, I received timely communication and they fixed the issue for me - even with so many different variables.
I've been in business for 12 years now and customer service is very important to me. It is not often I find an organization that provides the level of service that I offer and expect. Bold Apps has definitely delivered in this area!
Fantastic App!!! Highly recommend to those wanting to easily integrate recurring orders. Powerful, flexible features and few limitations. Five Stars! Thank you!
Very impressed with both the functionality of this app and the extraordinary customer service. We had an informative initial call with Kevin when we installed the app, and whenever I've had questions he's incredibly responsive and helpful. Can't recommend this app more. Do you yourself the favor.
Hardys Ice Cream
Very helpful, friendly team, so excited about trying the app.. Just need to wait a bit till they install the app on my website :)
The Organic Coffee Club
You guys have a really nice app with lots of options that make it easy for the shop owner and their customers. I really appreciate the help and support from your customer support team. Especially Kevin and Matthew who have helped with some of the questions that I have had about the app. Thanks again for the app.
Great app with great service. Blake is awesome!
Excellent customer service, I've been pleased by how prompt they are in answering my questions. If I haven't heard from one customer service rep I've been chatting with for a while (who was apparently on vacation at the time), I can ping the "support@" for an immediate reply back by another customer service rep for help.
Only 4 stars and not 5 because no Mailchimp integration yet, which is important to me.
This App is easy to setup and works well. The service provided from Kevin has also been very good!
I can highly recommend to anyone looking to take recurring payments.
We're a subscription box company for sports nutrition products, and we need the ability to sell subscriptions in order for our business to work. Recurring Orders therefore forms the very core of our online presence.
We initially had some issues with setup, but the guys at Bold are very helpful, and we're now happy customers!