Bold Subscriptions

Bold Subscriptions

by BOLD

Subscription Box, Recurring Orders & Payments for Shopify

Overall rating
4.7 of 5 stars
Based on 1273 reviews

  • 5 of 5 stars
    88% of ratings are 5 stars
  • 4 of 5 stars
    5% of ratings are 4 stars
  • 3 of 5 stars
    2% of ratings are 3 stars
  • 2 of 5 stars
    1% of ratings are 2 stars
  • 1 of 5 stars
    4% of ratings are 1 stars

All reviews

11 - 11 of 11 reviews

Q5combat

Great idea, poor execution and support.

I've run into support issues with Bold Apps in the past. They are super aggressive with soliciting reviews so you end up with a skewed feedback when looking at their apps, which is why I'm taking the time to leave an honest review.

I had a customer contact me about a problem with the app. I had him give me all the specifics and he even took screenshots of the errors, which I submitted along with my ticket to Bold a couple of days ago.

In the meantime I lost a $200+ monthly subscription since the customer can't complete the order, and I haven't' heard a peep beyond the automated we'll get back to you email.

The app itself seems ok if they can get it working, but the support is not up to par. I have however, gotten at least 4 or 5 emails offering to get free or discounted apps in exchange for leaving a review. I don't think this was what they had in mind.

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