Overall rating Based on 1233 reviews
I am loving the customer service for the bold application. I have been working with Taylor and he is fantastic. I wish all my support tickets we so pleasant nd helpful.
Thank you for the kind words about our customer service team! Taylor is certainly a kind and helpful individual; we're very glad that he was able to help you out with your Subscriptions app; please let us know if you have any other questions!
Your wrap around Garnet ring is absolutely stunning, by the way!
They advertise subscription boxes all over their front page and even in the title of the app, and yet you have to pay for the advanced level to access the major feature advertised. I would understand if they charged a slightly higher amount but an extra $170 USD (6 times more than base) for the feature marketed in the title is predatory and most would consider this to be misleading advertising.
On top of all this, they add their own transaction fee. This would be fine if they didn't charge you the ludicrous $200 a month.
I will fully admit their application has good functionality but the prices charged are not sustainable for a small business.
Hi there, thank you for taking the time to leave us this review; we appreciate all feedback we get as it helps us evaluate and make decisions on what we need to do differently.
While our Build-a-Box functionality is a premium feature, we do have many merchants who have been able to create successful subscription boxes on their website using our base Subscriptions plan! It allows you to set up recurring orders that customers can easily manage on their own.
If you'd still like to give this a try, we'd love to help you set it up so it meets your business' needs! Please reach out to us and let us know if you'd like some assistance with this. If not, we completely understand and wish you all the best in the future.
Rajni was very quick to help me out with a customer update and gave me quick tips for the future. I appreciate how helpful he was in making sure we were taken care of. Thanks Rajni!
Hello! Thank you very much for the review; we'll be sure to share the kind words with Rajni! We love seeing how you're using Bold Subscriptions for your t-shirt of the month club. :-)
If you are looking for a subscription app you found it!
Alexa helped me from start to finish to install and customize the subscription button. She was super responsive and made the installation process fast and easy!
Hi there, thanks so much for the glowing review! We're very happy to hear our support team was able to help you out with the installation and subscription button - your product looks very intriguing!
Great app. Support was super helpful getting us set up from the beginning. Ran into a little hiccup and Rajni and Harpreet were super quick and helpful to troubleshoot and resolve.
Hello there, we're sorry to hear that you ran into some trouble! But really happy to see that Rajni and Harpreet were standing by to help you out quickly. Please let us know if you have any other questions or concerns, and we'd be more than glad to assist!
I used this app to create a recurring membership from anywhere on my page. Harpreet and Sukh were really helpful in the process of making my store and integrating with Bold
Hey there, thank you for taking the time to leave us a review! We're really happy to hear that our support gurus were able to assist you with integrating our app into your store, and we'd be more than happy to help with any other questions or comments you have about our apps!
Buzz Webs International
This app let me see the future income of my business and allow me to see future trends. Excellent costumer support by Rajni
Thanks a lot for leaving us a review! We love hearing that our apps are helping our clients' businesses grow and succeed. We're also very happy to know you had such a positive customer support experience with Rajni! If you need any more assistance in the future, let us know. We're happy to help.
The Not Busy Company
The support team was great; very quick to address the issue I encountered. As a new user, my biggest takeaway...if in doubt, send in a help request! They'll fix it!
Hi there. Thanks a lot for the great review. It's great to hear that you had such a positive experience with our support and that we were able to get it sorted for you so quickly. We do our best to get a solution quickly, so please do contact us any time you need help. In the meantime, I think I'm going to order one of your Time Out Boxes and kick back. Looks amazing!
Out of Regz
Bold Subscriptions is easy to use and has been a great way to increase our sales. Highly recommended!
We're really happy to hear that the Subscriptions app has had such a positive impact on your business! Thanks a lot for leaving us a review. It's very much appreciated. I love the design of the logo and the site, by the way. Really cool!
Pisces Pet Emporium
Just getting this app up and running but support has been awesome so far. Thanks for your help today Sukh.
Hey there! Great news that you were pleased with the support you received getting the app working for your store. Thanks so much for taking the time to leave us such a nice review! We're always happy to help if you need any assistance in the future. Cheers!