Avaliações (674)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
8 de dezembro de 2025

I really appreciate their quick response time and having real people to deal with instead of AI.
Shipping and returns have been pretty efficient as well.

The Cultured Cup®
Estados Unidos
7 meses usando o app
15 de julho de 2024

Has completely transformed returns for us. We aren't losing money on them anymore. We are making money!

Bridle Up Hope Shop
Estados Unidos
13 dias usando o app
21 de novembro de 2025

Our business and our customers LOVE Redo! It has given our customers more peace of mind when ordering from us. They also have amazing customer service which is so hard to find these days!

The Pink Tulip Clothing
Estados Unidos
Aproximadamente 1 ano usando o app
21 de novembro de 2025

Redo makes our workflow much easier and efficient when it comes to providing a portal to our customers to initiate their returns/exchanges.
Redo also makes it a win-win-win situation. Between Redo, the merchant, and the customers, everybody wins.
This is a great add-on to our website.

lapstoneandhammer.com
Estados Unidos
Aproximadamente 1 ano usando o app
9 de novembro de 2025

REDO has been great, they troubleshoot any needs I have. They are thorough and help make the return process much smoother.

Pippa & Pearl
Estados Unidos
Quase 2 anos usando o app
20 de novembro de 2025

Great team to work with Cade is the best they help so much! this has really streamlined our returns and exchanges!

J. Cole Shoes
Estados Unidos
Aproximadamente 1 ano usando o app
4 de novembro de 2025

Just started with Redo in prep for a busy holiday season and it has been a very smooth transition from our previous return portal.

Jed (Sales), Seth (Tech/Sync), and Jaxon (Support Chat) have all been incredibly helpful so far in getting everything up and running! Weekly onboarding calls to make sure we understand Redo (portal, backend, customer facing and anything else we may need) has been efficient even when the team has a plethora of questions.

Definitely believe Redo will be a longstanding app we will be using for the foreseeable future. Thanks Redo Team!

Kinda Fit Kinda Fat
Estados Unidos
5 dias usando o app
28 de outubro de 2025

REDO always delivers great customer service. Jaxon was super helpful!

The Modest Style Boutique
Estados Unidos
Mais de 2 anos usando o app
21 de novembro de 2025

I recently had an ongoing issue with a return/exchange, and Skyler from Redo’s customer service team was absolutely instrumental in getting everything resolved. From the very start, Skyler was incredibly helpful, patient, and thorough. They took the time to understand the situation, followed up promptly, and made sure every step was clear and easy for me to complete. Really appreciate the support.

Geel
Estados Unidos
Aproximadamente 1 ano usando o app
13 de novembro de 2025

The Redo support has been super helpful and quick to response! In particular, Will Snow was very available and provided me with his contact info in the even of any problem. Working with redo has been a breeze!

Mave & Chez
Canadá
Mais de 1 ano usando o app