Reviews (574)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants find this app valuable for streamlining returns and exchanges, enhancing customer satisfaction, and reducing costs. Its integration with Shopify and other marketplaces optimizes order routing and minimizes errors. The intuitive returns portal and tools like package protection, SMS marketing, and order management are praised for ease of use. Automated shipping, post-purchase upsells, and A/B testing are beneficial. Support is responsive and proactive, ensuring a smooth experience.
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Really easy to work with and great support
We have only been using Redo for maybe 5 months and so far so good!
They are very communitive and don't ghost you like other platforms which is a huge plus. Also, Bryson on their team is awesome!
Great functional app that made our returns process easier and great customer service.
Jaxon was super quick to respond to a customer service question and helped me resolve the issue. He also said he'd bring it up to development to better the product which is cool!
Excellent customer service, easy integration, and we love the all in one platform of refunds/exchanges/package protection.
5 Stars from us!
Super seamless and well-managed onboarding process was, it made getting started incredibly easy and all the tools are great.
Re:do has been so awesome, Natalie has been so helpful whenever there are issues! Her and the other members of the team are so fast to respond and very positive.
Love Redo! A much better app than our former Returns/Exchanges portal. Customer service is awesome.
Harrison is extremely helpful in providing me with whatever I need and in a timely manner. I truly appreciate his efficiency and kindness!
Natalie is always very responsive and helpful!
