Reviews (462)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants praise this app for its exceptional customer support and seamless integration with Shopify, which simplifies the returns and exchanges process. It offers a comprehensive feature set including package protection and marketing tools, and allows for customization of packing slips and communications. Continuous updates and integrations enhance its functionality. Merchants report significant ROI through reduced costs and increased efficiency, leading to business growth.
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Just completed onboarding with Re:do! Super excited to utilize all the automation features and customer friendly flow for our amazing customers! HUGE SHOUTOUT to Chris and Max for all their help making the process quick and easy! Great support and they were able to get answers to all my questions super quick! 10/10 recommend!
The customer service getting this app set up was AMAZING! I cannot wait to start using this program!
I love this app! Working with Chris to help me get set up was so easy. I used to have Loop and I can't believe I was paying so much when Redo is free! This app is pure gold. I haven't had any issues so far.
I’ve been using Redo to handle our return process, and it’s made such a difference. Being a swimwear brand, returns used to be a bit of a headache especially for our US customers. Now, instead of customers having to sort out return labels, customers can manage everything directly through Redo.
I’ve also noticed a lot more exchanges rather than returns since using the app, which has been amazing.
Their customer support has been very quick to get back to me as well!