Redo

I cannot say enough good things about Redo and the crew/customer service behind it. We started using their order management system about a year ago to replace Shipstation. We have some different shipping requirements, and they set it up perfectly for us. We were so impressed that we moved on to using other products of theirs as well. We now use Redo Recover, to bring back potentially lost customers, their checkout conversion optimization and their customer service modules. The products work well but the real selling point is the customer service. At a time when other companies customer support services are slipping, THESE GUYS ROCK. I have worked with Milan, Rayan, Peter. Dallin and Elana on the different modules we have installed and they are all GREAT. If I need help they are there and they know their stuff. Highly Recommended I am looking forward to seeing more of their offerings as they grow.

We've had a great experience with Redo! It's made handling returns so much easier for our business as we've grown online, and their team has been wonderful to work with! Nick has been especially helpful, always quick to answer questions, offer solutions, and make sure we're taken care of so everything runs smoothly. We really appreciate the support and would definitely recommend Redo to help with returns!

We’ve honestly had the best experience with REDO! From printing labels to scheduling pickups for our orders, everything has been so easy, and the entire team has been extremely helpful.

Boston in particular has been amazing to work with. He’s easy to communicate with, responds quickly, and has patiently guided me through how everything works. Even when I feel like I’m asking a silly question, the team never makes me feel that way. They’re always happy to help, and their support has already helped our business grow. Can’t recommend REDO enough!