Redo

Name: Redo
Brand: Redo Tech, Inc
Rating: 4.9 (609 reviews)

Preços: Plano gratuito disponível
Classificação: 4,9 (609)
Programador: Redo Tech, Inc

Elevate shopper experiences with premium returns, shipping & fulfillment, email marketing & checkout

Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Streamline fulfillment with a smart shipping & fulfillment system. Increase customer satisfaction and repeat purchases by providing personalized customer support with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking and a full ESP.

Increase profit at each touchpoint of the buyer journey.
Increase exchange rates and decrease return rates with AI personalization
AI-first customer service in one unified inbox. Both for desktop and mobile app.
A full email and sms platform with shoppable email and AI persona targeting
Increase conversion rates in your checkout flow with AI-driven A/B testing

Popular entre lojas como a sua: Sediado nos Estados Unidos da América

Idiomas

inglês

Esta aplicação não está traduzida em português (Portugal)

Funciona com

Finalização da compra
Shopify POS
Shopify Flow
CommentSold
Gorgias
Klaviyo
NetSuite
Shop Mini
Yotpo

Categorias

Devoluções e trocas

Opções de devolução

Gestão de devoluções

Serviço de assistência

Canais

Automatização do fluxo de trabalho

Preços

Returns

Gratuito

Funcionalidades

Returns and claims portal
AI exchange agent for +17% exchange rate
Variant-level returns analytics
Monthly AI returns analysis report
Full customizable return flow

Checkout Optimizer

$10 / mês

$0.50 per order for checkout optimization and $0.06 for order upsell

Funcionalidades

A/B test checkout experiences
Show tailored offers based on web intent
Increase conversion rate 14%

Email and SMS

$10 / mês

$2.00 per 1,000 sends on email and starting at $0.016 per send for SMS

Funcionalidades

Cross-sell from order tracking emails
Shoppable emails

Fulfillment

$99 / mês

Funcionalidades

Fulfillment software
Auto Batch to optimize fulfillment speed
Auto Merge orders to save on costs
Bulk ship identical orders automatically

Todas as taxas são faturadas em USD. As taxas recorrentes e com base na utilização são faturadas a cada 30 dias. Ver todas as opções de preços

Avaliações (609)

Avaliação geral

4,9

Pontuação por nível de classificação

97% das classificações são de 5 estrelas
593
2% das classificações são de 4 estrelas
10
0% das classificações são de 3 estrelas
0% das classificações são de 2 estrelas
1
1% das classificações são de 1 estrelas
5

Todas as avaliações

26 de maio de 2026

have been using redo for almost 3 years and for the most part it's been great. there are occasional updates/bugs that are frustrating but once I'm able to connect to the actual CX rep (not the AI) they are usually quick to help

Goldie Swimwear

Estados Unidos

Quase 3 anos usando a aplicação

25 de maio de 2026

REDO has made my job so much easier managing orders and returns. Very rarely is there an issue with the system, but when there is, their online support team is quick to help look into it and resolve any problems. Great customer service and the application itself is very easy and straightforward to use.

heel boy

Canadá

Quase 2 anos usando a aplicação

5 de junho de 2026

We've been with Redo for two years and it's been one of the easiest vendor relationships we have. The product does what it promises, but honestly the team is what keeps us around.
Quick shoutout to Mason — ran into an issue right before a sale launch today and he hopped on a call immediately. No ticket queue, no "we'll get back to you." Just fixed it. That kind of responsiveness is rare and genuinely makes a difference when you're under the gun.
Highly recommend if you're evaluating returns platforms.

Zorali

Austrália

Mais de 1 ano usando a aplicação