Redo
- Preços
-
Plano gratuito disponível
- Popular entre lojas como a sua
- Sediado nos Estados Unidos da América
- Classificação
- 4,9 (514)
- Programador
- Redo Tech, Inc
Galeria de imagens em destaque
Elevate shopper experiences with premium returns, shipping & fulfillment, email marketing & checkout
Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Streamline fulfillment with a smart shipping & fulfillment system. Increase customer satisfaction and repeat purchases by providing personalized customer support with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking and a full ESP.
- Increase profit at each touchpoint of the buyer journey.
- Increase exchange rates and decrease return rates with AI personalization
- AI-first customer service in one unified inbox. Both for desktop and mobile app.
- A full email and sms platform with shoppable email and AI persona targeting
- Increase conversion rates in your checkout flow with AI-driven A/B testing
- Popular entre lojas como a sua
- Sediado nos Estados Unidos da América
Idiomas
inglês
Esta aplicação não está traduzida em português (Portugal)
Funciona com
- Finalização da compra
- Shopify POS
- Shopify Flow
- CommentSold
- Gorgias
- Klaviyo
- NetSuite
- Shop Mini
- Yotpo
Categorias
Opções de devolução
Gestão de devoluções
- Aprovações automatizadas
- Portal de devoluções
- Políticas personalizadas
- Artigos que não podem ser devolvidos
- Períodos para devolução
- Motivos da devolução
- Etiquetas de envio
- Rastreio da devolução
- Notificações por SMS
- Notificações por e-mail
- Imagem corporativa personalizada
- Gestão de reembolsos
- Atualizações de stock
- Listas de bloqueio de clientes
- Análise de dados
Automatização do fluxo de trabalho
- Resposta automática
- Modelos de resposta
- Respostas por inteligência artificial
- Resumos de inteligência artificial
- Emissão de bilhetes
- Caixa de entrada unificada
- Atribuição automática
- Acionadores baseados em regras
- Escalonamento
- Etiquetagem
- Deteção de spam
- Rastreio de encomendas
- Notificações de clientes
- Inquéritos de feedback
- Análise de dados
- Relatórios
Preços
Returns
Gratuito
Funcionalidades
- Returns and claims portal
- AI exchange agent for +17% exchange rate
- Variant-level returns analytics
- Monthly AI returns analysis report
- Full customizable return flow
Checkout Optimizer
$10 / mês
$0.50 per order for checkout optimization and $0.06 for order upsell
Funcionalidades
- A/B test checkout experiences
- Show tailored offers based on web intent
- Increase conversion rate 14%
Email and SMS
$10 / mês
$2.00 per 1,000 sends on email and starting at $0.016 per send for SMS
Funcionalidades
- Cross-sell from order tracking emails
- Shoppable emails
Fulfillment
$99 / mês
Funcionalidades
- Fulfillment software
- Auto Batch to optimize fulfillment speed
- Auto Merge orders to save on costs
- Bulk ship identical orders automatically
Todas as taxas são faturadas em USD. As taxas recorrentes e com base na utilização são faturadas a cada 30 dias. Ver todas as opções de preços
Avaliações (514)
We have been using REDO for 2 years and LOVE IT! Customer service is amazing, any changes we need they work very hard to accommodate our needs and the customer. Returns are easy and our customers love that they are able to return items for the $1.98 charge.
We had 6 fraud charges from this App that were not caught by Shopify or the Corporate Office for Redo. Both had no phone number and we had to reach out to the corporate office to stop the app from allowing customers to purchase the insurance return option and then they refunded it. and we lost a fee on each transaction. We are still working to resolve the fraud from this and at this date have not received a refund. Very frustrated business owner
Hi West Coast Leather team, I really appreciate you taking the time to share your experience and for hopping on those calls with me to work through everything. I'm glad we were able to get to the bottom of it together and get you fully refunded for the fraudulent charges. Your report also helped us identify a way that we can be more proactive going forward, so your feedback genuinely made Redo better for every merchant on the platform. I'm looking forward to our call next week to make sure everything is running smoothly and that you're 100% taken care of. Thank you for your patience through all of this.
Customer service set up a call with us within the hour to fix how we wanted our Redo to operate on our site on our behalf. They also answered technical questions we were having about scam/fraud charges and fixed the issue as well.
Assistência
A assistência da app é prestada por Redo Tech, Inc.
Recursos
Este programador não oferece assistência direta em Português (portugal).
Programador
Lançada
25 de maio de 2020
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