Redo
- Pricing
-
Free to install
- Popular with stores like yours
- Based in United States
- Highlights
- Works with the latest themes
- Rating
- 5.0 (354)
- Developer
- Redo Tech, Inc
Featured images gallery
Elevate shopper experiences with premium returns, shipping & fulfillment, email marketing & checkout
Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Streamline fulfillment with a smart shipping & fulfillment system. Increase customer satisfaction and repeat purchases by providing personalized customer service with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking and a full ESP.
- Increase profit at each touchpoint of the buyer journey.
- Increase exchange rates and decrease return rates with AI personalization
- AI-first customer service in one unified inbox. Both for desktop and mobile app.
- A full email and sms platform with shoppable email and AI persona targeting
- Increase conversion rates in your checkout flow with AI-driven A/B testing
- Popular with stores like yours
- Based in United States
- Highlights
- Works with the latest themes
Languages
English
Works with
- Checkout
- Shopify POS
- Shopify Flow
- NetSuite
- CommentSold
- Shop Mini
- Klaviyo
- Gorgias
- Yotpo
Categories
Return options
Pricing
Free
Free
- Free return portal software
- Redo pays for customer return labels
- Free order management software
- Free claims management
Paid labels
Free to install
Pay for return labels, instead of charging customers
AI and Support
$10 / month
$0.95/resolution for the AI suite
- Consolidate your support channels
- Live chat on site
- Automated rules and workflows
- FAQ pages
- CSAT and Analytics
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (354)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to streamline returns, exchanges, and other e-commerce operations, praising its seamless Shopify integration and intuitive interface. The automation features significantly cut down on manual tasks, enhancing efficiency. Strong customer support and continuous updates are also noted, with merchants appreciating the responsive assistance and ongoing improvements. The app is credited with boosting ROI by saving time and reducing costs.
We've had Redo from the early days of starting our boutique and it has has been such a valuable addition to our business! Their returns, package protection, and fulfillment system make everything smoother for ourselves and our customers too!
We also started using their SMS tool as we expanded into marketing, and it has been such a relief having everything in one easy, all-in-one platform.
The Redo tools are simple to use, free to get started, and makes managing so many moving pieces feel way less overwhelming!
The best of it all is their dedicated support team. We have been thankful to work with Austin P., Dominic, Jackson, Austin N., and Alexis, they are truly amazing and have always been so helpful in making us feel supported.
If you run a boutique, we can’t recommend Redo enough! They’ve made such a difference for us!
Super easy to navigate — The interface is intuitive and clean, What really stands out is how helpful the support staff is — friendly, quick to respond, and walked me through any processes needed. Overall, a smooth and stress-free experience for both customers and claims processing. I’d absolutely recommend this app to anyone who needs hassle-free returns or exchanges — it’s a definite time-saver.
We've been with re:do since nearly the beginning of their company, and we've referred them to many other e-commerce merchants since that time. They've always been helpful, accommodating and quick to respond, and their product is top notch.
Support
App support provided by Redo Tech, Inc.
Resources
Developer
Launched
May 25, 2020
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