Redo

Redo

Pricing
Free to install
Popular with stores like yours
Based in United States
Highlights
Works with the latest themes
Rating
4.9 (227)

Elevate shopper experiences with premium returns, shipping & fulfillment, email marketing & checkout

Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Streamline fulfillment with a smart shipping & fulfillment system. Increase customer satisfaction and repeat purchases by providing personalized customer service with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking and a full ESP.

Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Streamline fulfillment with a smart shipping & fulfillment system. Increase customer satisfaction and repeat purchases by providing personalized customer service with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking and a full ESP. more
  • Increase profit at each touchpoint of the buyer journey.
  • Increase exchange rates and decrease return rates with AI personalization
  • AI-first customer service in one unified inbox. Both for desktop and mobile app.
  • A full email and sms platform with shoppable email and AI persona targeting
  • Increase conversion rates in your checkout flow with AI-driven A/B testing
Popular with stores like yours
Based in United States
Highlights
Works with the latest themes

Languages

English

Works with

Pricing

Free

Free

  • Free return portal software
  • Redo pays for customer return labels
  • Free order management software
  • Free claims management

Paid labels

Free to install

Pay for return labels, instead of charging customers

AI and Support

$10 / month

$0.95/resolution for the AI suite

  • Consolidate your support channels
  • Live chat on site
  • Automated rules and workflows
  • FAQ pages
  • CSAT and Analytics

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (227)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its positive impact on ROI and operational efficiency, particularly through its marketing and post-purchase tools. They appreciate the time savings, improved work/life balance, and features like returns, customer support, and email marketing. The user-friendly interface and seamless system integration, along with responsive support and continuous feature updates, make it a game-changer for enhancing customer experiences and merchant satisfaction.

October 31, 2025

It's been such a smooth experience using Redo to manage easy returns and exchanges for clients and the chat is amazing! they always get back to me on time and help me with any problems i've had so big shoutout to the team and will def keep using them in my store.

Also, big shoutout to Talmage who helped me on these portal setups and tag exclusion which was super needed for my store and i coulnd't figure it out

Fine Modesty
United States
About 3 years using the app
October 29, 2025

I really appreciate Re-Do's customer service. Anytime I have any issues they are super responsive and are always willing to take the time and help me through anything. So far there is nothing that they have not been able to help me with and get us back up and running smoothly right away.

Jen's Pirate Booty
United States
About 2 years using the app
November 9, 2025

Redo has been such an incredible tool for our store. The platform is intuitive, easy to navigate, and provides powerful insight into our customers - from their first interaction to repeat purchases. It’s been a game changer for understanding the full customer journey and buying habits, all in one place.

Every single person I’ve interacted with at Redo has been helpful, responsive, and genuinely invested in making sure we’re successful. We’ve been with Redo for years now, and I love seeing how the platform continues to evolve and improve. Highly recommend!

millie + roo
United States
Almost 2 years using the app

Support

App support provided by Redo Tech, Inc.

Developer

Redo Tech, Inc

14761 Future Way, 400, Draper, UT, 84020, US

Launched

May 25, 2020

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