Redo

Redo

Pricing
Free plan available
Popular with stores like yours
Based in United States
Rating
4.9 (749)

Elevate shopper experiences with premium returns, shipping & fulfillment, email marketing & checkout

Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Streamline fulfillment with a smart shipping & fulfillment system. Increase customer satisfaction and repeat purchases by providing personalized customer support with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking and a full ESP.

Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Streamline fulfillment with a smart shipping & fulfillment system. Increase customer satisfaction and repeat purchases by providing personalized customer support with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking and a full ESP. more
  • Increase profit at each touchpoint of the buyer journey.
  • Increase exchange rates and decrease return rates with AI personalization
  • AI-first customer service in one unified inbox. Both for desktop and mobile app.
  • A full email and sms platform with shoppable email and AI persona targeting
  • Increase conversion rates in your checkout flow with AI-driven A/B testing
Popular with stores like yours
Based in United States

Languages

English

Works with

Pricing

Choose the plan that best fits your business.

Returns

Free

Features

  • Returns and claims portal
  • AI exchange agent for +17% exchange rate
  • Variant-level returns analytics
  • Monthly AI returns analysis report
  • Full customizable return flow

Checkout Optimizer

$10 / month

$0.50 per order for checkout optimization and $0.06 for order upsell

Features

  • A/B test checkout experiences
  • Show tailored offers based on web intent
  • Increase conversion rate 14%

Email and SMS

$10 / month

$2.00 per 1,000 sends on email and starting at $0.016 per send for SMS

Features

  • Cross-sell from order tracking emails
  • Shoppable emails

Fulfillment

$99 / month

Features

  • Fulfillment software
  • Auto Batch to optimize fulfillment speed
  • Auto Merge orders to save on costs
  • Bulk ship identical orders automatically

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (749)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
September 4, 2026

Switching to Redo from Loop has allowed us to have more tools at hand to make a more customizable experience for our Return process offering more incentive for customers to exchange rather than return an item. The Redo Team has been very capable to assist on backend issues that we had that is normally not part of their department, but have took the initiative to resolve the issue. Highly recommend switching or starting Redo as your Return company.

AVANTI HAWAII
United States
17 days using the app
September 4, 2026

All of the Redo team members that I've worked with so far have been so helpful and knowledgeable. Transitioning to Redo for shipping is going to make things so much more efficient for us and next up we're going to start doing returns through redo as well.

DM Fashion
United States
Almost 2 years using the app
September 3, 2026

We've been using Redo for over a year and couldn't recommend it more! It's been such a game changer for us in the US market and derisks the purchase for a first time customer who's unsure about their sizing for a small additional fee and no charge to us for a free return label. It's a no brainer for every business that's looking to scale. And to top it all the team is extremely helpful and very responsive to support requests.

108 SPORTIF
Australia
Almost 2 years using the app

Support

App support provided by Redo Tech, Inc.

Developer

Redo Tech, Inc

14761 Future Way, 400, Draper, UT, 84020, US

Launched

May 25, 2020

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