Reelfy‑ Shoppable Videos Reels

Good

recommended!

Videos can only be uploaded on their platform as they don’t have their own server. The live support box never works and is always blank. Support is only via email, and replies take 2–3 days. Overall, the lack of proper support makes it very difficult and frustrating to work with this platform.

Very smooth app that has the advantage that you can upload large video files without problems. Very simple and clear handling. I was in contact with support who responded quickly and solved a couple of things I wanted specially configured.

Very much needed for DTC

We’ve had a very difficult time getting our videos to show on our website using Reelfy. When we reached out for support, we were directed to a link with instructions, but they weren’t very clear or easy to follow. When I got stuck and asked for additional help, I was sent back to the exact same link again with no further clarification.
At this point, we still haven’t been able to get the videos to appear on our site, and the support process has felt repetitive rather than genuinely helpful. The app seems to have potential, but the onboarding and support experience really needs improvement.

I really like the Reelfy – Shoppable Videos Reels App. It’s simple to set up and helps me showcase products in a fun and engaging way. My customers enjoy watching the videos and can easily shop directly from them. It’s helped me get more attention and sales. Definitely a useful app for any online store!

Overall, I think installing and customizing the design was very easy and intuitive. My only suggestion is that the tabs or sections in the customization could be more obvious, perhaps by using colors or just different tones of gray are now very obvious to me.

Great app! Super easy to set up and use. It’s made managing my store so much easier and more efficient. The features are intuitive and well-designed, making it perfect for beginners and experienced users alike. Plus, the support team is incredibly helpful and responsive—they solved my issue within minutes. Highly recommend!

Reelfy is a game-changer! It seamlessly integrates shoppable videos and reels into my Shopify store, making it super engaging for customers. The UI is clean, easy to navigate, and the setup was a breeze. I love how it enhances the shopping experience by allowing customers to see products in action before purchasing. Plus, the performance is smooth with no lag. Definitely a must-have for any e-commerce store looking to boost conversions. Highly recommended!