Referral Program ‑ Shopjar

Great service and help in setting up the referrals. Setup takes a bit of a learning curve, but the tutorial videos help a lot.

Support call with Madhav was excellent to help troubleshoot my issue.

I have not been impressed by this app. There is no way for me to input my affiliate's paypal information for them, I cannot update their affiliate code without errors, features are hidden, and the interface is not comprehensive. Reports are confusing, I can't tell if my automatic payments are making it to my affiliates too. Not to mention their only hours of availability for onboarding or customer service meetings is 1AM-9AM or 6PM-12AM? Why do you not have availability for meetings during regular business hours? Not impressed.

This app is incredibly easy to use. Setting up and integrating the referral program and portal with my store was seamless. The customer support team has been fantastic — they respond quickly and always provide clear solutions to any questions I have.

Best support

I’ve been attempting toi integrate the ShopJar Referral Program app for several months now, and while it has potential, the Klaviyo integration is a complete letdown. Despite both ShopJar and Klaviyo pointing fingers at each other, the integration remains unreliable and far from ready for prime time. For our business, seamless, on-brand transaction emails via Klaviyo are non-negotiable, but this critical feature consistently fails to deliver. I’m beyond frustrated—ShopJar could be a game-changer, but the broken integration makes it unusable for us. Until this is fixed, I can’t recommend it.

The Referral Program ‑ Shopjar app is fantastic! It’s easy to set up and offers great features for managing referral and affiliate programs all in one place. The customer service is also excellent—responsive, helpful, and quick to resolve any issues. Highly recommend it!

The app is easy to set up and use. A special thank you to Niha for outstanding customer support! Niha is friendly, helpful and patient :)
Shopjar has world class customer support! A special thank you to Vaishaak too, for adding custom links, and his patience during technical difficulties I had :)

The app meets my needs.
I encountered a problem while using it, but customer service representative Dharshika helped me solve it very patiently and professionally. I am very satisfied.

Great tool with very good pricing. I had almost all I wished to start my referral program. The onboarding is very smooth and you also receive help from the team. In my case Nihasini showed me some tricks and helped me finalise the setup. She was great.

I'm always wary of adding Apps to Shopify. I'm not a programmer so they really need to be easy to set up and offer great support.

These guys are amazing. Nothing seems to be too much trouble. They have really helped me. And not just the set up, but with ongoing questions around emailing, customisation etc etc.

Brilliant service. I tried a couple of other app first for refer a friend and so glad I dumped them for ShopJar.

Thanks Nihasini Madhav, you were GR8.