Omtaler (100)
Raffiner
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Etter vurdering
o not use this app, or any app made by this team, under any circumstances. It’s a complete waste of time. They spent a long time setting it up and it still doesn’t work. When you ask a question, they brush you off. Then they apologize over and over again. You feel sorry for them and say “okay, never mind,” reinstall the app, and they make everything even worse.
They made me look ridiculous in front of all my affiliate customers; for days now, people’s purchase commissions aren’t being recorded. Their help desk basically doesn’t work.
We're sorry to hear about your frustration—this isn't the experience we strive for.
For context: our team worked closely with you during setup, made customizations based on your specific requirements, and you personally tested and confirmed everything was working before you've re-launched the program. Once issues arose afterward, we weren't given a chance to troubleshoot—which made it difficult to help.
We take this seriously. Our senior support lead has already reached out to you.
We've helped hundreds of merchants run successful affiliate programs, and we'd genuinely like the chance to make this right.
Very good support, the team is very reactive and the app easy to set up.
The support from Shopjar is truly excellent. You receive personal and fast assistance. The support team not only provides helpful tips but also takes action directly, so I don’t have to handle everything myself.
It’s really great support and a huge help.
The app is easy to set up and use. A special thank you to Niha for outstanding customer support! Niha is friendly, helpful and patient :)
Shopjar has world class customer support! A special thank you to Vaishaak too, for adding custom links, and his patience during technical difficulties I had :)
Many thanks to Kaarthika from the referral support team. They followed up closely and resolved my issue quickly. Excellent service!
Great tool with very good pricing. I had almost all I wished to start my referral program. The onboarding is very smooth and you also receive help from the team. In my case Nihasini showed me some tricks and helped me finalise the setup. She was great.
This app is incredibly easy to use. Setting up and integrating the referral program and portal with my store was seamless. The customer support team has been fantastic — they respond quickly and always provide clear solutions to any questions I have.
The app is very easy to set up and use, and the team is always available to help. I personally spoke to Vaishaak who was very helpful, efficient and kind. I recommend Shopjar!
Finished set up and very happy with the features and support. Sometimes less is more for referral programs and Shopify apps and Shopjar fits this bill.
The app meets my needs.
I encountered a problem while using it, but customer service representative Dharshika helped me solve it very patiently and professionally. I am very satisfied.