Referral Program ‑ Shopjar

I have not been impressed by this app. There is no way for me to input my affiliate's paypal information for them, I cannot update their affiliate code without errors, features are hidden, and the interface is not comprehensive. Reports are confusing, I can't tell if my automatic payments are making it to my affiliates too. Not to mention their only hours of availability for onboarding or customer service meetings is 1AM-9AM or 6PM-12AM? Why do you not have availability for meetings during regular business hours? Not impressed.

Great program! Really helpful customer service!

Extremely helpful customer service team!! We are excited to launch our referral and affiliate programs with Shopjar.

I’ve been attempting toi integrate the ShopJar Referral Program app for several months now, and while it has potential, the Klaviyo integration is a complete letdown. Despite both ShopJar and Klaviyo pointing fingers at each other, the integration remains unreliable and far from ready for prime time. For our business, seamless, on-brand transaction emails via Klaviyo are non-negotiable, but this critical feature consistently fails to deliver. I’m beyond frustrated—ShopJar could be a game-changer, but the broken integration makes it unusable for us. Until this is fixed, I can’t recommend it.

This app is incredibly easy to use. Setting up and integrating the referral program and portal with my store was seamless. The customer support team has been fantastic — they respond quickly and always provide clear solutions to any questions I have.

My experience with the Shopjar Referral Program has been nothing short of fantastic. Right from the start, the support team has been incredibly helpful and always available whenever I've needed assistance. I've primarily interacted with Madhav, who has proven to be exceptionally skilled and quick in resolving any issues I've encountered.

What stands out the most is their commitment to ensuring that my work is as smooth and efficient as possible. They're not just focused on making money from their service sales; they genuinely care about the success of their clients. Recently, they introduced a new app for recovering abandoned carts, and even during this testing phase, their support has been consistent and top-notch.

I highly recommend the Shopjar Referral Program to anyone looking for an effective way to generate affiliates and who values having an outstanding support team dedicated to their success.

Shopjar is simple and straight to the point. Perfect if you don't need to have a complex refferal campaign.
There is enough customization option to keep your Design line.
Thanks to the support for being reactive when needed.

Easy to use. Some learning required, but support is responsive and helpful.

I'm always wary of adding Apps to Shopify. I'm not a programmer so they really need to be easy to set up and offer great support.

These guys are amazing. Nothing seems to be too much trouble. They have really helped me. And not just the set up, but with ongoing questions around emailing, customisation etc etc.

Brilliant service. I tried a couple of other app first for refer a friend and so glad I dumped them for ShopJar.

Thanks Nihasini Madhav, you were GR8.

Great app and support