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Excellent customer service. We always receive prompt replies and solutions. Customer service rep, Char, is very courteous and knows how to explain the full picture when we need it, and handles everything for us (even if it's something I could have done myself with some time and struggle).
Hi there,
We are overjoyed to hear about your positive experience with our customer support team! Your kind words about Char's assistance make us extremely proud. It's terrific to hear that our focus on prompt, comprehensive service is paying off.
Our goal is to ensure that you feel supported and that you can rely on us for solutions, even if they could potentially be solved independently. We save you time so you can focus on growing your business, and it seems like we’re succeeding!
Your feedback is highly appreciated as it helps us maintain the quality of our services. Thank you for taking the time to share your wonderful experience.
Warm regards,
The Shop Circle Team
They provide amazing customer service.
They have great response times. When it comes to the customization I asked for, it didn’t take long, And it worked just the way I wanted.
Thanks for the generous review. We do our best to be as responsive as possible to all our customers. Holler if we can do anything else to help!
Implementing Conjured was seamless. Their customer support team was very helpful with any styling or troubleshooting I reached out about — and quick to respond. Their platform is user-friendly and intuitive. Would recommend if you're looking for a referral program to integrate with Shopify (and Recharge).
Thank you for leaving us this amazing 5-star review! It's awesome to hear that you found our product useful and that our support team hit the mark for you. It means a lot to us 😊
All the best,
Customer Success Team | Shop Circle
Thanks for the timely and personalized customer service. I could tell this was a very professional company that really cared about me having a personalized page for people to earn money for referrals. I feel confident that if I want to update/change the page, I can easily reach out to them. Also, very simple and easy to install and set up. Thank you!
We're thrilled to hear that you've had such a positive experience with our Conjured Referrals app and appreciated our personalized customer service. It's very important to us at Shop Circle to ensure that our customers feel confident and supported in using our services. We’re glad that you found the installation and setup simple and easy. Please don't hesitate to get in touch if you ever need any further help or have any more suggestions. We greatly appreciate your feedback and your high rating. Thank you again!
Best,
The Shop Circle team
Really easy to set up with lots of good variables. The only part I couldn't customise was done bespoke for me in 24 hours. Great service.
We pride ourselves in being able to accommodate custom use cases and when possible. Good luck with your referral program and let us know if we can be of help in anyway!
Not only a great app that offers unique features I wasn't able to find elsewhere, but the support I got was very quick and the app was customized to meet my exact needs. Thanks!
Hi there,
We're absolutely thrilled to hear that you found the features of Conjured Referrals unique and beneficial! Your satisfaction and successful experience are what we aim for at Shop Circle. It's fantastic to hear that our support team was able to provide prompt assistance and customization to meet your needs.
We genuinely appreciate this wonderful review, as well as the perfect rating you gave us. It's always great to know that we're hitting the mark for our users. Your support and feedback play a key role in helping us understand and better serve our customers.
Keep enjoying Conjured Referrals, and remember we're just a click away if you need any further assistance!
Best wishes,
The Shop Circle Team
Just downloaded the app, and so far so good! Char has been great and super responsive with any questions we've had.
Thanks for the feedback! Holler if there's anything else we can do to help!
We just went live with our referral program today and I am SO grateful for all of the help from the Conjured team. Char specifically was absolutely incredible. She answered my zillion and one questions with kindness and professional know how, created code to customize our widget, helped me get our first campaign set up, and get all the kinks worked out. Love this team :)
Hi there,
This is exactly the kind of feedback we strive for! We're thrilled to hear you had such a great experience with our Conjured Referrals app, and Char in particular. We’ll definitely pass your kind words along to her. Your questions and inputs help us keep our services up to the mark and we are here to assist with any step of your journey. Remember, no question is too many!
Thanks for trusting us with your referral program. We appreciate the time you’ve taken to write this review.
Best Wishes,
The Shop Circle Team
Char has been wonderful to work with! Her quick responses and eagerness to make the set-up process seamless have been super helpful. I'm still working on the setup phase, but have high confidence from my experience with this app so far + reading the other reviews that I'll be kindly taken care of if any issues arise. Thanks, Char!
Thanks so much for taking the time to leave us a 5-star review! We're thrilled to hear that you've had a positive experience with Char and our app. Your kind words really boost our spirits. It's great to know that you feel confident as you navigate through the setup phase. We assure you, should any issues come up, Char and our team are ready to help you. We're grateful for your trust and your feedback plays a crucial role in helping us serve you better.
Best wishes,
Shop Circle Team
Thank you for the great app, and above all the customer service Char delivers is really incredible!!
Hello! We are thrilled to hear that you find our app to be great and that you had an incredible customer service experience with Char! Providing top-notch service is our priority and your kind words truly appreciate our efforts. Thanks a ton for your 5-star rating! We strive to continue to deliver and improve upon this service in the future. Your feedback is immensely important to us.
Stay awesome!
Best wishes,
The Shop Circle Team