SC Conjured Referrals

I had to update some of my marketing campaigns to integrate with a Shopify change, and Shop Circle made it so easy.

I scheduled a call and Paul walked me through exactly what I needed to do to update my campaigns and gave me helpful info on how to get more out of my referral program. Also, shop circle support had a really good working knowledge of the other integration points, including Shopify and Klaviyo.

I wish other apps would have as good as support as shop circle.

Everything just works! Had a few issues getting my fonts working but the app support were super quick and helpful, sorting the issue out in minutes. Paul and Sarah were quick to respond when I had questions before I installed.

The app also has quite an exciting roadmap and there are some really great tools which stop users from exploiting their referral rewards.

Highly recommend Conjured!

Without warning the app stopped working. Ive been trying to get ahold of customer service for a week but they are very slow. They keep closing my customer support tickets without resolving or answering my questions.

Beware of fraud! We printed 10,000 postcards (to be added to parcels during fulfilment) with a QR code that links to this App. Now, a few months after installing, they change their pricing and want to charge up to 20% (!!!!) commission on referrals. Their only new plan with no commissions costs 150 USD per month (after an arbitrary 50% discount is applied). This is so unheard of, it should cause Shopify to ban the app. If they were to offer any reasonable pricing tiers, I wouldn't complain - they have to make money somehow, maybe 1-3%. We're talking about hard earned, organic word-of-mouth referrals here. But this pricing system is a scam and downright fraudulent.

Poor service. Non functional application. Refer via email will only end in spam and does not work via authenticated domain.

We installed the app 2 weeks ago on the $79 growth plan for a campaign due on 31st

First campaign email test went to spam in every major client we used. So we authenticated the domain with our own domain and followed all instructions (changing from email in each template). Emails still would only come via their email and stayed in spam.

We tested multiple times in case it was propogation or some form of delayed setup on their end.

Support was contacted on 25th, and multiple times on 28th, they had collaborator access and was promised an UPDATE at Eod. This didn't happen and so we've contacted multiple times since and It was only on the 29th when they've told me that their developers have found that theres a "general technical issue" and they have zero idea when it will be fixed.

The reviews do not reflect in any way our experience or what we've seen when we've spoken to their support.