Referral Candy

Referral Candy

by ReferralCandy

Automate referrals and affiliate marketing with word-of-mouth

4.8 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    88% of ratings are 5 stars
  • 4 of 5 stars
    10% of ratings are 4 stars
  • 3 of 5 stars
    1% of ratings are 3 stars
  • 2 of 5 stars
    0% of ratings are 2 stars
    (6)
  • 1 of 5 stars
    0% of ratings are 1 stars
    (7)

All reviews

11 - 15 of 15 reviews

Hayden Rowe Candle Co.

I haven't yet used the app. The set up instructions are basically non-existent although the customer service people did their best to help set up. Not sure if it will work for my business past the free trial period.

Developer reply

May 13, 2021

NB: This review is from 2018, about a previous version of ReferralCandy.

Hi Christina, it seems like you've been trying ReferralCandy on and off for some time. I've been digging around our records and it doesn't seem like you have had a chance to speak with our Customer Success Team. If you can give us another try. let's hop on a call to discuss the best possible set-up. Looking forward to hearing from you. - Bryan B.

Mobiland

Excellent support, still to see app performance,

Developer reply

May 13, 2021

NB: This review is from 2017, about a previous version of ReferralCandy.

We are humbled and happy to hear about your excellent support experience. Perhaps we can help you even more by providing you with recommendations on how to get the most out of ReferralCandy? Looking forward to hearing from you. - Bryan B.

Trialperiod

This is one of our biggest money makers and there is no doubt in our mind about it. They retain the 3 stars because the program for our clients definitely works and keeps people using the referral links.

I am not sure if they have been bought out in the past year but their portal has just turned to hot garbage as well as their customer service.

Do you like sitting at loading screens only for them to not show any information?
Like to click buttons that just hang out for minutes?
Do you like referrals asking why they were not paid last month and then Referral Candy saying they were even though they can't show you?

Well then this may work great for you. We have contacted them regarding this many times and get a must be your computer problem type response basically. We have 300 mb internet and 5-6 computers that can not access it properly.

Maybe they are not scaled for bigger businesses? We do have thousands of people using it and hundreds of referral orders coming through.

Maybe it works great for a smaller business processing around a thousand orders a month but it is not kicking it for our application at all.

Developer reply

December 22, 2020

NB: This review is from 2016, about a previous version of ReferralCandy.

Thank you for your feedback. We've taken it to heart and have improved.

Our app was slow (we couldn't keep up with the rapid growth) and it must have had been frustrating. I'm sorry to have put you through that.

We've since fixed it. Loading is much, much faster and we are able to handle running referral programs for enterprise retailers with ease.

We hope to work with you again in the future! - Bryan B.

Zeyna Atelier

Still, not sure if it is working or not after a month of Trial, We only had one successful referral through the first month, but another free month is being offered to shopify customers so why not take advantage of it.

We will spend more time on the campaign format etc to see if that helps

Developer reply

May 13, 2021

NB: This review is from 2013, about a previous version of ReferralCandy.

I realize it's been a while since you tried ReferralCandy. The app has since been updated to be feature-packed to automate your entire referral program (see: https://www.referralcandy.com/features). And if you need expert help, that's where our Customer Success Team comes in. Let us know and we'll be happy to help -- Bryan B.

GoGreenSolar.com

quick, seamless integration. shows if customer opened an email. unfortunately for us it doesn't create any referrals within trial period.

Developer reply

May 13, 2021

NB: This review is from 2013, about a previous version of ReferralCandy.

We’re happy to hear that your onboarding experience was seamless. There are a number of factors that influence the success of a referral campaign. Some take more time than others to build momentum. I know it's been a while, but in case you're thinking about trying a referral program again, I think you'll be pleasantly surprised at the significant improvements made to ReferralCandy and it's features. Drop us a message, we're excited to work with you again. - Bryan B.

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