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Great service, simple to use! We have gone through a domain change and it was very easy to do through ReferralCandy. Their customer service team is excellent and does a great job with assistance as well.
Best referral app on Shopify. Has a ton of features, and their customer support is extremely responsive and helpful. Highly recommend!
You are amazing! Thank you so much for this wonderful review. We take pride in providing the best customer support, so we really do appreciate this feedback. :)
- Jessa
It simply works. No problem with the service and the support team is very responsive.
Glad to know that our services work best for you, and yes, we aim to provide quality customer service at all times. Thanks again for this review.
- Jon
The app itself is user-friendly and packed with features, but what truly stands out is their exceptional support team. They were incredibly responsive, knowledgeable, and went above and beyond to help us get our first campaign set up smoothly. Anytime we had questions, they were there with prompt and clear answers, making the whole process a breeze. If you're looking for a referral program with top-notch support, look no further than ReferralCandy
Thank you so much for your kind words! We're thrilled to hear that you found ReferralCandy user-friendly and that our support team made your experience even better. We take pride in going above and beyond to ensure our customers have a smooth and successful launch. Your success is our success, and we're always here to assist you whenever you need it. Thanks for choosing ReferralCandy, and we look forward to supporting your continued growth!
- Roj
You can also edit the HTML and CSS of emails and pages, so I thought it was very versatile! Additionally, the support team was very quick to respond to inquiries, and when I was confused about the settings, I was able to quickly find a solution. Thank you, Larissa!
We are always here to help you out. It was nice talking to you and thanks again for this review.
- Riz
We had a great experience setting up ReferralCandy, and it has been a seamless process from start to finish. A special shoutout to Irene, who was incredibly helpful throughout. She provided valuable guidance, helped us set everything up efficiently, and reviewed all the details to ensure everything ran smoothly. Her support made all the difference in getting the system up and running quickly. We’re excited to see the results!
Support Experience Rating with Irene: 10/10
I am extremely satisfied with my support experience. The response time was extremely quick and my problem was resolved efficiently and competently. The staff were friendly, professional and committed. Communication was clear and understandable, and I felt well looked after throughout. My concern was resolved completely and sustainably, leaving no unanswered questions. I would recommend this support at any time.
Thank you so much for your wonderful review! Your kind words about our responsiveness, professionalism, and clear communication mean a lot to us. :)
- Irene
Amazing app and great support by Jessa
Thank you so much! You were amazing too. It was nice talking to you and please reach out anytime you need help. :)
- Jessa
The customer service team is excellent. Pretty easy to use.
Thank you so much for this review! :) Feel free to reach out to us anytime you need help.
- Roj
Irene is super helpful !!! Thank you
You are awesome! Thanks for writing a review. :)
- Irene