Referral Candy & Affiliate

Referral Candy & Affiliate

Anmeldelser (2.175)

Samlet bedømmelse
4,8
Antal pr. bedømmelsesniveau
  • 89 % af bedømmelserne er på 5 stjerner
  • 9 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 1 % af bedømmelserne er på 1 stjerner
7. april 2021

Customer support was fantastic - had 1 (but truthfully 1000) questions and Mardie was supurb in answering the. Thanks Mardie

Class Mathematics
Australien
6 måneder bruger appen
9. marts 2022

We tried implementing this app a while back, but some tech bugs put it on hold. Cris was incredibly helpful and informative throughout the process - letting us know when bugs were fixed, walked us through installation and setup, and continued to answer any questions we had moving forward. Overall a really great experience with Cris and we're excited to see what the referral program can do!

One Mighty Mill
USA
6 måneder bruger appen
ReferralCandy svarede 9. marts 2022

Thanks so much for your patience! We're always here to help you out. If you have any concerns, just let us know. - Cris

14. april 2020

Very comfortable app. Most importantly, very USEFUL, FAST and EFFECTIVE customer support by Tom. Every time you have questions, just send them and he will respond back on time with full, instructional responses. :)

Sativida
Spanien
6 måneder bruger appen
15. januar 2016

I'm extremely impressed with the customer service at ReferralCandy. Jon has been awesome in providing me flexibility and time in implementing ReferralCandy onto my site. Instead of being charged per month, as I expected, Jon delayed any payment until I got up and running. What was most impressive is that I was notified before I was about to be charged again, providing me a heads up. I thought this was a pretty great thing to do. It shows that you put your customers first. Thanks

The Primp Club 2
Canada
6 måneder bruger appen
23. marts 2017

Heard about this from Steve Chou (http://mywifequitherjob.com/) and he was bang on the money - super helpful staff, prompt responses, if you even need help as the app is super self explanatory and requires no coding knowledge at all. Fab and an invaluable tool in my select range of installed Shopify apps!

Vela Boutique
Storbritannien
6 måneder bruger appen
4. november 2020

Great customer service. Derek is sooo very helpful! Can wait to start using this app for referrals!

Sayings Kids
USA
6 måneder bruger appen
18. maj 2021

Their customer service is awesome, especially Karen, they not only solve your issues, also give you some powerful suggestions.

FOTILE
USA
6 måneder bruger appen
ReferralCandy svarede 20. maj 2021

Thanks again for the awesome review! Please feel free to reach out any time. -- Karen M.

28. maj 2021

Referrals make up a large part of our business and before Referral Candy it was a tedious process. Problem now solved, hours of reconcillation done. Referral candy is So Sweet!!

Parker Family Doodles
USA
6 måneder bruger appen
ReferralCandy svarede 1. juni 2021

Thank you for your kind words. Dwight will surely be delighted to hear it! - Bryan B.

21. april 2021

Derek B. was very helpful with onboarding and we're excited to use the app. It's been a great experience so far, looking forward to putting it to work!

God's fingerprints
USA
6 måneder bruger appen
17. august 2020

A bit limited in terms of functionality (can't automatically apply credits to a subscription, no single-use codes for friends, not much flexibility in terms of email campaign UI) but really great support team - we spoke with Tom who was super comprehensive in terms of providing answers. Will fulfil your basic needs for referrals.

TryHabitual
Storbritannien
6 måneder bruger appen
ReferralCandy svarede 11. maj 2021

"Hi Marco, we're aware of some of these issues arising from third party integrations. We've reached out to offer alternatives and suggestions to offer a better experience. Thank you for your review, and for your kind words for Tom, I will let him know. -- Bryan B.