Referral Candy & Affiliate

Amazing customer service! Derek answered all of my questions and went above and beyond to help us get the most out of the referral program.

Installed Referral Candy to have a refer a friend program on our website and the installation process was straightforward and simple. Had a slight issue with the font but the support team helped us out almost immediately. Special thanks to JC from the support team who helped with some font issues we were having. The issue was escalated and response was given fast which helped to solve the issue without any delays.

Great app and fantastic support from Dwight! Highly customizeable to the look and feel of our store.

Well I guess a HUGE problem with shopify apps is that you find yourself in a new app and it massively lacks customer support. Not Referral Candy. I kicked them an e-mail and these people are really on it! They instantly helped me our with everything in such a professional manner! Finally someone understands excellent customer service. No bs, no bla bla just straight excellent assistance! Cheers

amazing referral app, already seeing results! great support from the team, going above and beyond to help you to set it up and get going Thank you guys!

great support from CS staff! Derek was kind enough to chat with me for more than two hours to solve the problem. Thank you again!

So far so good! Tom was very helpful getting me set up in the way I needed. Thanks! Look forward to starting to generate sales.

I think the app is great if you want an easy way to engage your customers to recommend you to friends& Family.

However, we had some problems to translate everything to German and adapt the design.

For this issue, Derek from the customer service was a great help

5 Stars specifically for Tippy's customer service. He was un-relenting to help us with some wonkyness in re-activating a Shopify experience. Thanks Tippy!

Our store is a bit more complex (due to our backend) when it comes to coupons. That said, the functionality of Referral Candy is working for us.

What's more, is Derek's excellent customer service. He's been very helpful throughout (we need more than what I would imagine the regular buy/sell website would) and is so responsive. I've really appreciated all his help throughout the process of getting our program up & running.