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We had some initial queries. I was impressed that 2 of the Referral Candy customer service team took time on Christmas Eve to set up a Hangouts call from home and take us through the issues, carefully resolving them. Kudos to Derek and Benz at Referral Candy. Many thanks and Happy Holidays.
After almost a year without a glitch needed some help from referral candy support. Contacted them through chat and Derek took care of it in under 10 minutes. Couldn't be happier.
We really like referral candy, they even helped us migrate from one platform to shopify this year and helped us with issues we encountered. big thanks to JC Fajardo for assisting us with our concerns.
You are most welcome, and thank you as well for writing a review about our services.
- JC
JC was very helpful today, clearly explaining all the features of the app. The app itself haven't tested properly yet
Thanks for the review! Just let me know if you need assistance! - jC
Great service and great customer support!
Ferry was amazing at walking me through the process and explaining every bit of detail how ReferralCandy works. With his help, we're getting more referrals on daily basis as well as sales. 5 Star!! :) Thank you for great customer service and tech support.
Jon was super helpful in helping us get some extra data about our referral program that isn't immediately accessible from the dashboard. He was very responsive and overall the customer service has been great!
We recently launched our Referral Candy program and had some confusion about the back-end settings. Karen was very attentive and helped me quickly sort out the issues we were having. She spent time sending customers their discount codes and making sure we were set up from here on out. Thank you again, Karen!
We've had nothing but a great experience with ReferralCandy. It is powerful and unbelievably customizable. Going with ReferralCandy for our referral needs was a no-brainer, because it integrates beautifully with ReCharge, the app we use for recurring billing (which is also a five star app with impeccable support). Thanks you, ReferralCandy!
Great App!!
Customer Support has been awesome, Benz has guided us to get things right when needed.
Thank you!!