Referral Candy & Affiliate
Lever op til Shopifys højeste kvalitetsstandarder for hastighed, brugervenlighed og værdi for shopejere
Anmeldelser (2.175)
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Efter bedømmelse
I have not been able to officially use this app yet (that is the reason for the three stars). I have only set it up from the back end. I have not seen it in action. I am still waiting to roll out my business model. Benz has been very helpful leading up to this opening. We are very lucky to have her as a resource/rep.
**UPDATE** Im a few days from reopening my store. Benz had been great helping me set up my referral program. Very happy with all of the help that she gave me.
Thanks for your kind review. Glad Benz could help. Please let us know how we can serve you better to get up to five stars when you try us again!
I used this app and one of the customer representatives Lorraine is too awesome she help me a lot. she is very quick and very intelligent and solve my problems in just 10 minutes.
Thanks so much for the review! Feel free to reach out - Lorraine
Another 5-star vote fro RC and their customer support. Tippy was on it immediately and explained the issue we were having.
July 16 - EDIT - Just had another stellar experience with Jon from RC. Keeping the 5 stars :)
I feel like my question was pretty simple—mostly seeking confirmation— and Jon was super kind and patient with me. I appreciated the time and care he took even for a simple matter. He understood and checked to make sure he understood what I was saying, and he helped me quickly and kindly. Pleasant first experience with the support team! Keep it up. Wishing you all the best during this time.
Jon was great! very helpful and got back to me quickly to solve the problem and answer any questions I had
You are very welcome, and thanks also for your feedback. :)
- Jon
I installed the app yesterday and today JC reached via chat to ask if I had any question we jumped on a zoom call right away and he helped me answer all my questions regarding Referral Candy and integration with Klavyio and Shopify! this app seems terrific and great customer service experience!
Thank you for your kind words! Let us know whenever you need assistance! - JC
We've always been a big fan of the referralcandy platform and when we moved to Shopify we wanted to make sure it came with us. We had a few issues getting set back up and running on Shopify but Tippy was amazing, he was on skype at all times of the day and night working through the issues with is and had us up and running again in no time. tldr: great platform with support that is second to none - highly, highy recommend
Karen was great, spoke on the phone and was very clear and made me feel confident with the program
Great customer service Derek was super helpful answering all our questions! The program integrates with Shopify with no effort.
Lorraine from customer service helped to clarify how cash rewards could work through Recharge. Haven't had a chance to jump in too much, but overall templates look very customizable (options to edit code directly is a plus) and it's quick to set up