Referral Candy & Affiliate

Referral Candy & Affiliate

Anmeldelser (2.175)

Samlet bedømmelse
4,8
Antal pr. bedømmelsesniveau
  • 89 % af bedømmelserne er på 5 stjerner
  • 9 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 1 % af bedømmelserne er på 1 stjerner
10. maj 2023

Has lots of great tools. Recent update allowing it to work with Subscriptions was really key for us, so I'm glad they've added it.
Email templates are slick and look nice.
And Innah in customer service was very patient and thorough in helping us work through the integration.

XTow
USA
Cirka et år bruger appen
ReferralCandy svarede 17. maj 2023

I'm glad that our new features suit your business needs. Thank you for this awesome review. :)
- Innah

30. januar 2017

Great app! Very helpful support staff in getting us up and running.

We did have a few communications hurdles at first, some of which were our fault but I have to say the willingness of the team to get the problems resolved were really first class.

We've just launched a test of 2000 invites to our campaign and we're really looking forward to seeing how this pans out.

Adam // co-founder ekoWorx

Ekoworxstore
Australien
Næsten 2 år bruger appen
6. januar 2022

Great customer service, the app is very easy to use, I had an issue with the email list and the referral code I had a lady by the name of Katherine helped really well, she stayed with me for nearly 30 minutes if not more. thank you for the support it helps when you start a new business.

Brown Powder Coffee
Storbritannien
22 dage bruger appen
ReferralCandy svarede 10. januar 2022

Thanks so much for the review! Feel free to reach out - Katherine

3. november 2020

Tom was amazing in helping to troubleshoot my problems and I really appreciate his detailed explanations and initiative.

Pigeon Singapore
Singapore
Cirka et år bruger appen
12. september 2021

Overcharged due to a customer having the order cancelled and then created again. Reached out to referral candy about this clearly being an identical customer and they responded back saying a refund couldn't be processed.

SmileLife IE
Irland
Næsten 2 år bruger appen
ReferralCandy svarede 12. september 2021

Hey there, thanks for bringing this up. What you described does seem problematic. Let me get with my team to see how we can get this sorted. Please standby, we will be reaching out soon!

**UPDATE**
Hi again, we completed our review of the concern you raised and found that a problem with how your store integrated with ReferralCandy caused the duplicates in question. We can help you correct this. I've sent you an email with more details and would love to get on call to get everything sorted. Meantime, a refund is on it's way. I apologize for the experience and hopefully you can give us another try. - Derek

29. maj 2020

Jon did a great job answering all of our questions. Thank you very much for all of the assistance. We highly recommend the app.

Enhanced Recovery Drink
USA
22 dage bruger appen
11. juli 2019

Really great help!!! Totally recommend it.
With best customer support .Dwight really helped me out on customer chat.
Worth the money!

Anadhika
Indien
22 dage bruger appen
31. august 2021

I just used the app, good features, all the service is automatic. Great customercare, fast and helpful!

Gfl skincare USA
USA
22 dage bruger appen
ReferralCandy svarede 31. august 2021

Thanks for your kind review! I'll be sure to let Lorraine know! - Derek

22. januar 2019

It goes without saying that a referral program does make absolute sense! Referral Candy is perfectly simple to use for the end customer and that is why I chose it. Customer service is on spot, super helpful and guide you through the whole set up. Can only highly recommend the tool. Fantastic - thanks for the support Tippy!

Saint Maniero
Tyskland
22 dage bruger appen
23. april 2020

I have JUST installed the app, so I have yet to see results. So, I cannot offer a review on the app, however I would like to offer a review on Jon, who was the representative who assisted me. Jon was very friendly and accommodating, and answered my questions directly and clearly. As a matter of fact, I realized I had another question after we hung up, and I am hoping I can reach Jon again directly, since he was so helpful the first time. Thank you again and I look forward to watching my business grow using Referral Candy. Thanks again, Margi Mason, Mrs. Mason's Co.

Mrs. Mason's Co.
USA
Cirka et år bruger appen