Referral Candy & Affiliate
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Anmeldelser (2.175)
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Im starting with this app, support has been excelente Jelson, thanks again. Once I see the results I will post another review regarding the results.
Yaaayy! We're so excited to see how your referral campaign grows. Oh, and thank you for this review! :)
-Jelson
I'm hoping to use this app primarily for influencer affiliates rather than for a referral program. It seems quite simple to set up for this purpose from what I have learned thus far. The service rep Jon that I have been in conversation with via chat has been very responsive and very helpful - providing me with the precise links and info needed for proper set up. Thanks Jon!
The pleasure is all mine. Thank you so much for being so patient all throughout and feel free to get back to us whenever you need help. :)
- Jon
Dwight was really helpful and the software looks great and easy to use. You get a free trial which is great! Highly recommend
I wish there was more flexibility with the design customization, but the customer support was very responsive and answered all of my questions very quickly.
The software is great for all your referral needs. It has a bit of a learning curve but I was running my custom referral program in no time thanks to Derek and Mardie, who stayed on with me for hours on live chat and responding to my emails!! Great job Derek and Mardie, you guys are killing it.
Although this didn't work for me right now due to a lack of community, Jesse has been extremely patient with my needs and has helped me through the whole process. I'll recomend this over and over again.
Thank you so much for this great feedback about our services. We hope to see you again in the future! :)
- Jessa
We have just started using the app and so far the support has been really great, especially from Cris Lopez, who has taken time to guide us on setting up our first campaign. Cris is always very fast to respond when we have questions or need support. Overall a great app and great service.
It was my pleasure assisting you today, and please reach out anytime you need assistance. Thanks also for writing a review! :)
- Cris
We encountered an issue with our billing that would have been very costly for our company. We shared the issue with Lorraine, who was a joy to liaise with on the issue, and who helped us process a refund that was due to our own careless error. This 5 Star review is fully deserved for the honesty and understanding that Referral Candy has demonstrated, and we're not certain many companies these days would go this extra mile for its customers. Would definitely recommend this company and its app.
Please consider us again in the future should you need to run a referral campaign for your store. Thank you! :)
- Lorraine
Haven't made our scheme live yet as we're still testing it out, but so far have had EXCELLENT customer service. Dwight has been fantastic and even extended our 30day trial period as we were still in testing phases.
Jon has helped me real quick with a problem I had. I have to try the app already but the support team is really good!