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We've only just signed up to Referral Candy and haven't had too much experience using the system yet but the support so far has been exceptional. Dwight has been incredibly helpful, thorough, and friendly. He did a fantastic job of explaining all of the features and functions to us in a way that was simple for us to understand. We're really looking forward to testing out Referral Candy over the next few weeks and learning more about it with Dwight's help.
We'll pass on your thanks to Dwight! And please - let us know how we can help, so we can earn that fifth star :) - Darren F
Jelson did a fine job for customer service, hard to come by nowadays. Much appreciated for a new account holder. Awesome.
I'm happy I was able to assist! Thank you for your appreciation! - Jelson
great customer service and easy to set up
Thank you so much and it was a pleasure talking to you. :)
- Innah
Very easy to set up and their on hand expert, Katherine, was so informative and helped with through with any question I had. Highly recommended.
You are most welcome. :) Thanks also for this review. Please let us know if you need help and we're here to support you.
- Katherine
Thank you Jessa and Lorraine for the assistance. They gave me immediate resolution to my concerns.
You are most welcome, and thanks as well for this feedback. :) We really appreciate it!
- Lorraine and Jessa
I just started using this app and had a few questions during the set up process. John from support was very helpful and quickly resolved the issues I was having. I also appreciate the emails they send out with suggestions and case studies to help you set up your referral program for success. Happy so far with this app.
I particularly enjoyed their customer service. Super responsive and helpful. JC was on top of my concerns right away and managed to resolve our problems in no time.
I had some question to do with the widget layout. And still to learn a bit more before implementing it. But superb customer service team and really recommend this.
Thanks again :)
Super awesome! Thanks for the review. Just reach out any time. - Derek
Great customer service from Tippy
Tippy was amazing. He made me understand how it works. He looks like he is really dedicated on how to make newbies learn this. I am a newbie in the online Shopping world and people like him make things easier for someone like me.