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Got great support from Irene who made sure my errand was solved quickly and efficiently. 10/10 would recommend.
That's what we do best! :)
Thanks for taking the time to write a review and reach out anytime you need help.
- Irene
Irene was very helpful with any queries I had! Resolved them all for me very quickly
My pleasure to have assisted you. Please feel free to reach out anytime you need help.
- Irene
Irene was really helpful!
And you were fantastic as well. Thanks so much for this review! :)
- Irene
haven't had a chance to launch my campaign, but KATHERINE in customer support was an absolute star She not only answered my questions and gave me all the tools I needed to start using the software, she even made design suggestions and sent screenshots of my own photos with custom text. 11/10
You are amazing. Thanks for this. :)
- Katherine
Katherine provided excellent support with an outstanding level of technical quality and solution insight. We are confident our business will highly benefit from the solution based on the support provided by Katherine. I would highly rate the product and especially highlight the support provided by the agent both in terms of quality and response time.
Thank you so much for your kind words and positive feedback on the support I provided. I'm thrilled to hear that you found the technical assistance and solution insight valuable for your business needs. Please feel free to reach out if you have any further questions or need additional assistance in the future.
- Katherine
Katherine worked diligently with me to solve several major issues. Referral Candy is absolutely wonderful. It does have many layers and sometimes may not be a genuine "out of the box" solution. But their customer support is always eager to help. I was frustrated several times but Katherine always kept me informed every step and I am grateful for her help as I was tempted to leave the platform several times. Glad I stayed as it really is a solid experience.
Thank you so much for your kind words! It was truly my pleasure assisting you in resolving those issues. I'm thrilled to hear that despite the challenges you faced, you found Referral Candy to be a wonderful platform overall. :)
- Katherine
The app seems to be perfectly good for us, with a lot of options. Also, Katherine helped me a lot, and I got the answers for my questions pretty fast!
We're so glad to know that we are the perfect fit for your store. Thanks again for this review, I really appreciate it. :)
- Katherine
Well the customer support is great! and fast response.
I would like to give full rating! thanks
Thank you so much for this review. I really appreciate it. :)
- Riz
Had a really great customer experience with Jessa. She was really prompt with her responses as well as help me solve my issue very quicky. Super impressed!
Thanks for this amazing feedback! I'm glad to have assisted you with your concerns. Let us know anytime you need help. :)
- Jessa
Worked with Innah on getting our shopify store reconnected to our referral candy account and she was always following up and reached out to their engineers and got an answer for us almost immediately. This team is amazing and they will follow up with you to make sure you have a solution in place before moving on. Amazing! Thank you Innah!
That's wonderful feedback! We're committed to ensuring your satisfaction, so if you need any further assistance, feel free to reach out. Thank you!
- Innah