Referral Candy & Affiliate
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Easy to install and had hiccups along the way. JC helped out and everything is good to go. Looking forward in seating results
Thanks for the review! We will work even harder to earn that 5th star. Have a wonderful day! - JC
Cris from Referral Candy helped me set up my first Campaign! the attention the team gave me was really fast and professional.
It's what we do best in our team, and it has been a pleasure working with you. :)
- Cris
Amazing support from the team at Referral Candy. It does take a while to establish traffic flow (we are in month 4-5) but so far it has been very good!
Huge shoutout to Benz Jalali for the amazing and responsive support.
The App is very interesting, and it works well, it tracks the events well.
Against this, I would say that I would like the emails that it offers you to be translated directly so as not to have to spend so much time on it.
The customer service is great, fast and responsive.
They are very attentive and really look for a solution that suits your problem.
Special mention for JON, he was very kind, attentive and very very good at his job.
If I were his boss, I'd say he's a guy to watch out for.
Thank you for the review! I appreciate it! - Jon
Works great :) Have used this at my other company before Antonia Saint NY and liked for both. And Karen, the customer service rep was really helpful.
Great app, great customer support!
Just finished speaking to Referral Candy's Tippy and he was amazing! Super friendly and helpful.. Very happy with Referral Candy's customer service!
Great referral app with even better service! Tippy was able to help me navigate setting up an affiliate account, and getting onboarded with all of the basics (email / link copy, image assets, etc.). We needed some account-specific customization and he was always willing to jump on a quick call / screen share to provide support. Much appreciated!
App works well and most importantly the customer service is quick and helpful. At the end of the day if you yourself run your shop with customer service as it's core strength, you need your supplies (or pick your suppliers) that do likewise.
Kudos to Thomas!
Does everything it says it offers. You can track referrals easily and it's all straight forward. There's no integration process unless you use a third party app like ReCharge. I had an issue integrating it but with some quick help I was able to set it up easily. Their customer service is great as well, they do anything they can to answer my question and if they don't have a specific answer they'll guide me to through it.
Great app, great service!