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I had hard time integrating ReferralCandy with Shopify. Specifically, it was my Klaviyo part. JC asked for my screen record and precisely pinpointed which step I missed. It was a prompt response and a swift resolution. I went on finished my set up. I am very happy with JC's support!
Pleasure is all mine. Thank you so much for your time and patience today, and for writing an amazing feedback about our support and app. :)
- JC
Lorraine Garcia coming through with the killer customer service! Extremely attentive, thorough and happy to answer all the questions I had! One of the best things about referral candy for me!
Client satisfaction is our top priority, so we always strive to deliver the best customer experience. Thanks so much for this great review. :)
- Lorraine
The customer service provided by Lorraine was world-class! I'm still amazed by the attentiveness that she provided while fixing the modification that I requested. Simply put, this is a rock star company who puts the customer first! Thank you Lorraine!
Dwight was an amazing help tonight and walked me through a better setup on how to use referral Candy. Looking forward to seeing our results.
Very happy with this app! Customer service is excellent, Karen was very helpful! I recommend this app highly!
Derek was super helpful giving us insights and explaining how to improve our current Referral Candy setup. We had tons of questions and he answered them promptly!
Can't really comment on the quality of the app yet, as we just started using it - but I just got some great customer support from Derek. Prompt response, very friendly, even threw in a gif. 10/10 would ask for help again.
Great app ! We've been using it for a few weeks and the results are there! Amazing support from Tom !
Great customer support by Lorraine - 10 out of 10.
You were such a delight to talk to as well. Thank you so much again for this review.
- Lorraine
Thanks to Dwight and his Team our issue (emails upload) got fixed straight away and so far referral candy seems to be a great addition for our customers! Thanks again guys!
Thanks for your kind review! I'll be sure to let Dwight know! - Tom