Referral Candy & Affiliate
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Very good app, does what it promises, with very good customer service, I had the opportunity to exchange some ideas with Jon, who was always ready to help and always with the best solution
The support staff (Derek and the engineers) was very helpful with the ReCharge integration setup. Quick responses and they solved my problems in a timely manner.
Looks good so far! Looking forward to the referrals ;)
The customer service of the app is great. I was in contact with Katherine and she answered all my questions really quickly and was really helpful with setting up the app. Thank you!
You were also a delight to work with. Thank you so much for your time and for writing this awesome review. :)
- Katherine
The app gives a lot of options and it's a good first step towards having a referral system.
Derek was extremely helpful and went out of his way to assist me. Thank you Derek.
Referral Candy is great. Tippy has been extraordinary in helping us to understand the use of Referral Candy and to accelerate our learning curve to get set up. Tippy is very knowledgeable and a terrific trainer. He made the process seem effortless.
Lorraine from the support and the technical team has been very helpful in setting things up for me. I required a special setup and that got handled quickly.
We're very happy to have assisted you launch your referral campaign. Please reach out anytime you need help. :)
- Lorraine
Karen is very helpful with our referral questions and issues
We are excited to try out the app and had a number of questions, their customer service team was very helpful in answering them promptly and accurate. It is nice knowing the Development Team and Customer Service Team work closely. Thank you Jessa, for your help. We are excited to see what ReferralCandy can do.
We are so happy to have assisted you today. Thanks also for writing an awesome review. :)
- Jessa
It can be a bit confusing to get startet (especially with the Recharge integration) and there were a few hiccups, but the customer service is super helpfull and will even take a personal call to get things sorted (thanks Benz). Also thanks to Thomas and Tippy for being super helpfull!
As you can see, it took a bit of support to get everything running smoothly. Probably the best referral software that has a Recharge integration.
NB: this review is from 2019, about a previous version of ReferralCandy
Thanks for the review! We made sure to let Benz, Tomas, and Tippy know and it made their day! Yes, even though ReferralCandy and ReCharge teamed up to provide a solution that is intuitive and seamless, there are instances when it can get tricky. I'm glad we were able to help, and please reach out if there is anything else. - Jaime R.