Referral Candy & Affiliate
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Been trying it for the first time. There are some limitations to be improved, but overall, it does the job. Their support, however, blows my mind. Jon from ReferralCandy has been amazing!
Referral Candy is a simple platform that has been easy to use. The reporting is not the most robust, but all in all we have enjoyed using it to kick start our referral program. Derek Benito was quick to help my team with an issue syncing properties in our ESP. He was relentless in his pursuit to solve our issue correctly. Thanks, Derek!
We downloaded this app to try the refer to a friend option. It does integrate well, there is no need of extra coding unless you want to customise the interfaces a bit more. It does integrate with Mailchimp, but haven't quite understood yet if it syncs the info automatically or you have to push them every time. The support team is quite helpful, I spoke to Dwight to get help with the Mailchimp integration part.
App is looking good so far. There is a bit of a learning curve so I would suggest contacting the help desk professionals. Derek is the agent that helped me and was the bomb.com answering all my questions. Very patient and fun to work with.
very easy to install and great support from the team! The app works as expected and results are coming! Good job team
Just started using this app recently, and have to say the support is very responsive, and helpful. Val was lovely, and answered all my questions quickly!
Thanks so much for the review! Feel free to let us know if you need further help - Val
The customer service, Tom was very helpful. He explained things well and were very willing to help!
It is a good app, with good support. However, if you are a smaller store like mine is, then I would first recommend to get other marketing channels up and running, like SEO and ads, etc... Referrals are probably among last to sort out, because they are based on your existing traffic numbers and it has a monthly subscription so there is that to account for.
Hey there, I can see how the returns don't seem to justify the cost. I do think there is room to optimize the campaign with some expert help from our team of Success Managers.
If you don't mind giving us another shot, I'm happy to extend the free trial to 3 months to see how we can make this better the second time around. We'll be reaching out to you separately to schedule a call. Hope to hear from you. - Nickey
Mardie was great with customer service. Thanks, Mardie. The only flaw I have found is the need to have a developer to change a crucial part of the program.
Thanks so much for the feedback! If you have any concerns, just let us know. - Mardie
Referral Candy is one of the easiest apps and would definitely recommend it. I got in touch with their customer support because there were things I didn'tunderstand and Karen helped me through it all. She was really patient and super prompt with her replies. Thanks a lot for all your help Karen!
Good job guys!!