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Dwight really helped me with all the setting up and the translation to German. The app is much better than it's competitors in options to customize.
The app is great because you can offer product gift to advocate and not only coupons and the customer service is great ! Thanks Cris for your help !
But I put only 3* because the app cannot work with SEAL subscription and Seal subscription is the only subscription's app working with stripe. (In France we don't have a lot of choice...) I really would love the referral program works with subscription's products... I hope it will change in the future ;-)
We appreciate your feedback! We understand that there are compatibility limitations in your region. Rest assured this has been raised with our product team. Should you want to try us again in the future, just let us know.
Lorraine, the Referral Candy representative, went above and beyond to honor a promotion I was offered, even though that particular promotion was no longer offered. So far, the application has been easy to use. Customer support is superb. Will be recommending to others.
So glad I was able to help. Please write back if you need anything. -- Lorraine G.
Derek was amazing in helping me understand how the programm works. Very patience and truly a nice guy! Thank you
Derek Benito was great in helping up with the whole integration. He made the process seamless. Thank you! Great product and team!
Glad I could help - reach out any time if you need anything. - Derek B.
This plugin is great, and when I encountered difficulties, I got Tomas’s patient help, thank you very much
I used this app and one of the customer representatives Lorraine is too awesome she help me a lot. she is very quick and very intelligent and solve my problems in just 10 minutes.
Thanks so much for the review! Feel free to reach out - Lorraine
Jon was great! very helpful and got back to me quickly to solve the problem and answer any questions I had
You are very welcome, and thanks also for your feedback. :)
- Jon
I installed the app yesterday and today JC reached via chat to ask if I had any question we jumped on a zoom call right away and he helped me answer all my questions regarding Referral Candy and integration with Klavyio and Shopify! this app seems terrific and great customer service experience!
Thank you for your kind words! Let us know whenever you need assistance! - JC
One thing I am looking for when trying these kind of services is customer support and this one didn't dissapoint me at all, on contrary. I had some problems with the site and Karen helped me out in 10-15 minutes on what with Refersion app took 2 days and still wasn't very clear. This is what made me go with ReferralCandy. They have done an amazing job so far.