Referral Candy & Affiliate

thanks for the help & customer support.

Great app so far. Thanks Caye for helping us set everything up and troubleshooting our issues! Prompt responses and great support.

Just had a chat with Katherine and our Account Rep Valerie to resolve an issue that came up. They were able to make the adjustment for one of our referrers that will make a big difference. It's the little things that Referral Candy does that make it a great App and company to work with.

Very easy to set up and use. My account rep, Tippy, is great at checking in with me every month and giving tips and ideas to improve our referral program. Thanks Tippy!

This review is about the Customer Service, not about the app itself. Needed support to change billing information. Response was quick and accurate. Jon D. was the contact. Super nice. Even followed up a few days later to make sure my issues were solved.

Great functionality and automation. Basically runs your referral program on autopilot so you hardly have to think about it! (even though you should still try to optimize it and tweak it). When I need help, the Jon is lightning fast at responding and resolving issues. I highly recommend this app.

The support team for the app is fantastic, in particular, Derek who worked with our store through massive amounts of troubleshooting and assistance. While at times I felt distraught, Derek was extremely helpful and took on a role far above and beyond his position to make sure I had the help to solve the issue.

Relatively easy to set-up, good functionality and great support who get back to you quickly - particularly from Tomas!

Lorraine was helpful and quick to respond. This app is easy to use and it's easy to get started quickly!

Trying to get the referral candy working through additional 3rd party within Shopify as well, provided me with some challenges and unexpected output or happening. The referral candy support team was fantastic though, very professional and may I say patient to guide me through. So great thanks to Samantha, Thomas and ultimately Derek who pointed out at me that it was just working find and where I had to look for it.
The Strength of any APP is not just in the power it can do, but equally so in the Power of the Support team and the Professional organization behind it. Samantha, Thomas, Derek and all the rest of your support team. Thank YOU!